Isabella Anderson
Spring Hill,Tennessee
Summary
Experienced individual with 6 years in service industry. Skillfully delivers high-quality service and promote customer loyalty. Dedicated to team and business success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Macys Department Store
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Build meaningfully and outlasting relationship's with customers.
- Worked Assigned schedule and extra shifts to meet the needs of the business.
- Operated cash register and maintain tills before opening and after closing.
- Assisted customers with refunds and returns while resolving issues with transactions
- Stocked, and tagged merchandise.
- Assist customers with inquires.
Cashier
Publix
07.2023 - 05.2024
- Greeted customers entering store and responding fast and efficiently to customer needs.
- Welcomed customers and helped determine their needs.
- Worked assigned schedule and extra shifts to meet business needs.
- Maintain a balanced cash register ensuring accurate accounting at end of shift.
- Help customers, purchase and locate items.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Team Leader
Panera
08.2020 - 07.2023
- Increased customer satisfaction by 15% with the annual company wellness survey
- Reduced Fraudulent transactions online and on self-service kiosk
- Crafted new recipes using standardized portion control to elevate food costs and operation
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Trained new hires using the assigned training curriculum.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Salad and sandwich maker
Panera Bread
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
- Streamlined sandwich assembly process for increased efficiency and improved service times.
- Ensured prompt service by working quickly yet meticulously during rush periods where long wait times could deter potential patrons from returning in the future.
Cashier
Panera Bread
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Coffee County Central
Manchester, TN05.2022
Skills
- Time management
- Tech savvy
- Leader
- Planner
- Effective multi-tasking
- Task Delegation
- Waste Reduction
- Guest service
- Food Preparation
- Quality Control
- Order Accuracy
- POS System Operation
Certification
- Serve Safe, 2024
- T.A.B.C, 2023
- E Food Handler Certification, 2022
Personal Information
Title: Team lead
Timeline
Cashier
Macys Department Store
05.2024 - Current
Cashier
Publix
07.2023 - 05.2024
Team Leader
Panera
08.2020 - 07.2023
Salad and sandwich maker
Panera Bread
Cashier
Panera Bread
High School Diploma -
Coffee County Central
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