Isabella Antosh
Harlow Grove
Apopka
2
years of professional experience
Enthusiastic and adaptable professional with a background in hospitality. Known for strong communication skills and training abilities, contributing to improved guest relations and team performance.
Work History
Appointment Setter
3 Months- Scheduled appointments for clients, ensuring efficient utilization of staff time and resources.
- Managed client communications, providing timely updates and addressing inquiries effectively.
- Developed and maintained a comprehensive database of leads to streamline outreach efforts.
- Collaborated with sales team to refine appointment-setting strategies, improving lead conversion rates.
Hostess
7 Months- Greeted and seated guests in a welcoming manner.
- Managed reservation system and organized seating charts effectively.
- Assisted servers by communicating guest needs and preferences.
- Handled guest inquiries and resolved issues promptly and courteously.
FOH Trainer
1 Year 6 Months- Trained team members on food safety and sanitation procedures, ensuring compliance and enhancing overall health standards.
- Facilitated onboarding sessions for new front-of-house staff, streamlining the integration process and promoting job readiness.
- Demonstrated proper customer service techniques to enhance guest experience.
- Engaged with customers to address concerns and improve satisfaction levels.
- Assisted in resolving difficult customer issues, guiding staff on proper procedures to enhance customer satisfaction.
Education
High School Diploma
Skills
Positive and professional
Customer service
Conflict resolution
Communication skills
Team building
Employee training
Timeline
Appointment Setter
FEWA
05.2026 - CurrentRead More
Hostess
Harlow Grove
01.2026 - CurrentRead More
FOH Trainer
Chipotle Mexican Grill
05.2024 - 11.2025Read More
Christian Learning Academy
High School Diploma
Read More