Isabella Archambault
Manorville,NY
Summary
Driven to exceed expectations, I leveraged sales coaching and customer experience skills at Rag & Bone to significantly boost sales, achieving a top ten performance ranking multiple times by surpassing goals by over 200%. My expertise in channel management and building customer loyalty has consistently enhanced team performance and client acquisition.
Overview
5
5
years of professional experience
Work History
Sale Supervisor
Rag & Bone
11.2023 - Current
- Promoted exceptional customer service by engaging clients on sales floor and maintained client list of over 50 customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Coached employees and trained on methods for handling various aspects of sales, POS systems, complicated issues, and difficult customers.
- Assist with visualization of merchandise regularly for proper display and replenishment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
Retail Sales Specialist
Rag & Bone
03.2023 - Current
- Handled in-store purchase payment processing with cash and credit cards.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Top ten performers list several over ten times for exceeding goals by +200% while maintaining above-average KPIs.
- Greeted customers and helped with product questions, selections, and purchases.
Medical Assistant
Suffolk OBGYN
02.2021 - 03.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Retail Sales Associate
Zumiez
06.2019 - 01.2021
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Won top sales award during my two years at the company with sales exceeding over $186K.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Bachelor of Arts - Retail Marketing
Suffolk Community College
Riverhead, United States06.2025
Register Medical Assistant Program - Medical Assistant Program
Hunter Business School
Levittown, NY02.2021
High School Diploma -
Harmony Heights School
Upper Brookville, 06.2020
Skills
- Goals and performance
- Sales team oversight
- Channel Management
- Shrinkage Control
- Sales Coaching
- Staff Training
- Customer Experience
- Client acquisition
- Task Delegation
- Meeting quotas
- Operations
- Database Management
Timeline
Sale Supervisor
Rag & Bone
11.2023 - Current
Retail Sales Specialist
Rag & Bone
03.2023 - Current
Medical Assistant
Suffolk OBGYN
02.2021 - 03.2023
Retail Sales Associate
Zumiez
06.2019 - 01.2021
Bachelor of Arts - Retail Marketing
Suffolk Community College
Register Medical Assistant Program - Medical Assistant Program
Hunter Business School
High School Diploma -
Harmony Heights School
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