Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isabella Arellano

San Antonio,TX

Summary

Proven ability to thrive in high-pressure environments, demonstrated during tenure at JPOT, excelled in managing unexpected events and enhancing customer satisfaction. Skilled in adaptivity and communication, effectively collaborated with teams to exceed service expectations, showcasing a strong blend of critical thinking and empathy. As well as willingness to take on added responsibilities to help out the team! Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Host

JPOT
08.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Answered incoming phone calls, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed a number of calls while taking care if incoming customers wanting to be seated.
  • Handled many miscellaneous side jobs while taking care of customers.

Fast Food Worker

Whataburger
03.2024 - 06.2024
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Worked the window cashier as well as curbside orders and pickup.

Education

Active - Associate of Applied Science

Northwest Vista College
San Antonio, TX

High School Diploma -

Winston Churchill High School
San Antonio, TX
05.2022

Skills

Adaptivity

Teamwork

Communication

Empathy

Organization

Problem Solving

Active Listening

Critical Thinking

Research

Certification

Food Handlers Certificate

Timeline

Host

JPOT
08.2024 - Current

Fast Food Worker

Whataburger
03.2024 - 06.2024

Active - Associate of Applied Science

Northwest Vista College

High School Diploma -

Winston Churchill High School

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Isabella Arellano