Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Using a positive attitude to create a satisfactory experience for customers and employees.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
01.2021 - Current
Created a welcoming environment for customers and co-workers.
Built beverages and food correctly and efficiently.
Memorized official and off-menu preparations to serve all customer beverage desires.
Restocked counter and customer areas to maintain adequate items level for expected needs.
Regularly cleaned, sanitized, and organized work areas and equipment.
Engaged with customers to develop a fun and light mood.
Stocked supplies and retail products.
Handled customer complaints professionally, resolving issues to ensure satisfaction.
Trained new employees, sharing knowledge and expertise of beverages, merchandise, and customer service interactions.
Used POS system to accurately enter orders and process payments.
Counted and organized weekly tips for all employees using basic math skills.