ISABELLA AUSTIN
Macomb
Summary
Results-driven sales and community outreach professional with strong communication and project management experience. Skilled at building genuine client relationships and supporting team goals through clear, collaborative work. Known for effective problem-solving, steady follow-through, and a highly motivated, curious approach to learning and growth.
Overview
4
4
years of professional experience
Work History
Recreational Therapy Volunteer
Huron Valley PACE
08.2025 - Current
- Facilitated cognitive, physical, and social enrichment activities for older adults.
- Provided emotional support through one‑on‑one interactions.
- Assisted with food pantry logistics to meet participant needs.
Sales Associate
Orangetheory Fitness
08.2025 - Current
- Drove membership sales through outbound cold calls, lead follow‑up, and in‑studio conversions.
- Regularly exceeded sales goals by promoting memberships, add‑on packages, and retail products.
- Built rapport with prospective members, conducted studio tours, and communicated OTF training benefits.
- Supported front‑desk operations, member check‑ins, and high‑volume customer interactions.
Coach
Michigan Elite Volleyball Academy
12.2023 - Current
- Trained and mentored youth athletes, emphasizing fundamentals, teamwork, and confidence.
- Designed practice plans, coordinated tournaments, and led team events.
- Facilitated team meetings to foster communication and collaboration among players and staff.
Receptionist
Kenneth Todd Salon & Spa
06.2022 - 08.2023
- Managed client scheduling and communications in a fast‑paced environment.
- Supported front desk operations and promoted services and retail offerings.
- Handled customer inquiries and resolved issues promptly and professionally.
Education
B.A. - Biopsychology Cognition and Neuroscience
University of Michigan
Ann Arbor05.2027
Psychology -
Long Island University
Brooklyn05.2024
Skills
- Communication & interpersonal skills
- Project management
- Team leadership
- Verbal and written communication
- Community outreach
- Problem-solving
Awards
- Dean's List, University of Michigan, Spring 2025
- Dean's List, University of Michigan, Fall 2024
- Dean's List, LIU, 2024
- NEC Volleyball Champion
Student Involvement
- Neuroscience Student Association, Member, Participate in neuroscience-focused events, discussions, and volunteer initiatives that support student learning and community engagement.
- Her Campus at University of Michigan, Writer & Social Media Executive, Write articles centered on women’s empowerment., Manage TikTok and Instagram content strategy and creation.
- University of Michigan Cognitive Science Community, Member, Engage in discussions, workshops, and events exploring topics in cognitive science while contributing to community learning and collaboration.
- UM Club Volleyball, Member, Compete in practices and tournaments while assisting with team coordination and day-to-day operations.
Timeline
Recreational Therapy Volunteer
Huron Valley PACE
08.2025 - Current
Sales Associate
Orangetheory Fitness
08.2025 - Current
Coach
Michigan Elite Volleyball Academy
12.2023 - Current
Receptionist
Kenneth Todd Salon & Spa
06.2022 - 08.2023
B.A. - Biopsychology Cognition and Neuroscience
University of Michigan
Psychology -
Long Island University