Isabella Black
Powell,OH
Summary
Early-career professional with experience in customer service, patient care, and active listening. Skilled in care coordination, crisis intervention, medical terminology, and supporting people in fast-paced, high-responsibility settings.
Overview
6
6
years of professional experience
Work History
Server/Waitress
Bridges End Brewing Company
Powell, OH
08.2025 - Current
- Welcomed guests at Bridges End Brewing Company and supported drink and food selection through knowledgeable service.
- Greeted guests at Bridges End Brewing Company and guided drink and food selections to enhance guest experience.
- Presented beer menu, house brews, and daily specials to guests with clear product knowledge.
- Described the beer menu, house brews, and daily specials to guests.
- Entered orders through point of sale system and relayed requests to kitchen staff for timely service.
- Managed order entry in point of sale system and communicated order details clearly with kitchen staff.
- Processed payments, managed cash transactions, and balanced guest checks accurately.
- Processed payments and balanced guest checks accurately to maintain financial integrity.
Dog Caretaker
Jen Carver
Powell, Ohio
01.2022 - Current
- Monitored dogs for signs of illness, stress, or unusual behaviors to ensure well-being.
- Walked dogs on scheduled routes while ensuring proper leash behavior for safety.
- Provided care updates to Jen Carver and addressed special requests to enhance client satisfaction.
- Developed long-term relationships with clients and bonded with animals through regular contact.
Babysitter
Shane Miller
Delaware, Ohio
03.2021 - 06.2025
- Supervised children in Shane Miller home, ensuring safety and providing attentive care.
- Monitored children's safety and well-being, proactively preventing accidents and falls.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Assisted children with meal preparation, snack serving, and bedtime routines in a nurturing environment.
- Prepared meals and snacks following family routines and dietary instructions.
- Administered approved medicines and followed patient directions carefully.
- Provided daily updates to Shane Miller regarding child behavior and needs to maintain clear communication.
- Maintaining a positive attitude while being patient and understanding with the children.
Server/Waitress
Wedgewood Country Club
Powell, Ohio
06.2020 - 08.2024
- Delivered attentive customer service to enhance guest satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Managed POS terminals for order entry, bill splitting, and total calculations, ensuring accuracy and efficiency.
- Set up tables, maintained clean dining areas, and restocked service stations.
- Executed opening and closing tasks including dining area setup and supply restocking, maintaining operational readiness.
Education
Bachelor of Science - Psychology
Ohio University
Athens, OH12-2027
Associate of Arts - Psychology
Columbus State Community College
Columbus, OH05-2026
Some College (No Degree) - Nursing
Mount Carmel College of Nursing
Columbus, OHHigh School Diploma -
Olentangy Liberty High School
Powell, OH05-2021
Skills
- Customer service
- Order management
- Conflict resolution
- Care coordination
- Active listening
- Patient care
- Medical terminology
Timeline
Server/Waitress
Bridges End Brewing Company
08.2025 - Current
Dog Caretaker
Jen Carver
01.2022 - Current
Babysitter
Shane Miller
03.2021 - 06.2025
Server/Waitress
Wedgewood Country Club
06.2020 - 08.2024
Bachelor of Science - Psychology
Ohio University
Associate of Arts - Psychology
Columbus State Community College
Some College (No Degree) - Nursing
Mount Carmel College of Nursing
High School Diploma -
Olentangy Liberty High School