Isabella Calderon
Tempe
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
4
4
years of professional experience
Work History
Hostess
Pedal Haus Brewery
07.2024 - 12.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Apartment Leasing Consultant
Mark Taylor And Associates
05.2023 - Current
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Verified tenant incomes and other information before accepting lease applications.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Hostess
Firebirds Wood Fired Grill
07.2022 - 03.2023
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Supervisor
Fired Pie
04.2021 - 06.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
Hamilton High School
Chandler, AZ05.2022
Skills
- Table Setting Arrangements
- Wine Pairings
- To-Go Order Preparation
- Buffet Setup and Takedown
- Guest Experience Management
- Phone Inquiries
- Hospitality Service Expertise
- Impression Management
Timeline
Hostess
Pedal Haus Brewery
07.2024 - 12.2024
Apartment Leasing Consultant
Mark Taylor And Associates
05.2023 - Current
Hostess
Firebirds Wood Fired Grill
07.2022 - 03.2023
Supervisor
Fired Pie
04.2021 - 06.2022
Hamilton High School
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