Isabella Campos
San Francisco,US
Summary
Dedicated Criminal Justice student at San Francisco State University with experience as a Campus Tour Guide and Residential Assistant. Delivered engaging tours to prospective students and families while providing front desk support in the Vice President for Student Affairs and Enrollment Management office. Coordinated resident engagement and educational programming, fostering a supportive community through effective communication and organizational skills.
Overview
4
4
years of professional experience
Work History
Residental Assistant
San Francisco State University
Fairfield, CA
08.2025 - Current
- Supported residents in daily living activities and personal care, enhancing their quality of life.
- Coordinated community events that fostered engagement and strengthened relationships among residents and staff.
- Mediated conflicts between roommates, promoting a harmonious and supportive living environment.
- Provided guidance on university policies and procedures to new residents.
- Collaborated with campus services to address resident maintenance requests promptly.
- Conducted room inspections to ensure compliance with housing policies.
- Maintained accurate records of resident interactions and incident reports.
Administrative Assistant to the Vice President
San Francisco State University
San Francisco, CA
09.2024 - Current
- Scheduled and confirmed appointments for clients, customers, and supervisors.
- Coordinated interdepartmental communication to streamline information flow.
- Maintained organized filing system, both electronically and manually, for efficient access.
- Developed and updated databases of contact information to enhance accessibility for employees.
- Answered incoming calls promptly and professionally, providing assistance or forwarding to appropriate personnel.
- Processed documents, emails, and other communications efficiently.
- Managed multiple projects and deadlines to ensure on-time delivery of tasks.
- Handled private student information to facilitate appointment scheduling.
Tour Guide
San Francisco State University
San Francisco, CA
03.2023 - Current
- Conducted campus tours for incoming students, showcasing key facilities and resources
- Guided visitors through campus buildings and registration locations to streamline their onboarding experience
- Shared insights and historical facts about the campus to enhance visitor engagement
- Assisted customers with inquiries at the front desk
Cashier
Safeway
Fairfield, CA
06.2022 - 08.2022
- Delivered exceptional customer service at the checkout counter
- Managed transactions with Customers using cash register
- Operated cash register and accurately processed payments, returns, and exchanges.
- Handle merchandise returns and exchanges
- Resolved customer complaints to ensure satisfaction and retention
- Greeted all incoming customers and assisted with inquiries to create a welcoming atmosphere
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Organized merchandise displays to enhance product visibility and customer engagement
- Restocked inventory shelves to ensure product availability
- Performed cleaning tasks, keeping the store neat and organized.
Education
Bachelor of Arts (B.A.) - Criminal Justice
San Francisco State University
San Francisco, CA, US05-2026
High School Diploma -
Saint Patrick Saint Vincent High School
Vallejo05-2022
Skills
- Transportation assistance
- Problem-solving
- Community outreach
- Cash handling
- Transportation assistance
- First aid knowledge
- Problem-solving
- Time management
- Detail-oriented
- Team collaboration
- Communication abilities
- Interpersonal communication
- Transportation assistance
- Detail-oriented
References
References available upon request
Timeline
Residental Assistant
San Francisco State University
08.2025 - Current
Administrative Assistant to the Vice President
San Francisco State University
09.2024 - Current
Tour Guide
San Francisco State University
03.2023 - Current
Cashier
Safeway
06.2022 - 08.2022
Bachelor of Arts (B.A.) - Criminal Justice
San Francisco State University
High School Diploma -
Saint Patrick Saint Vincent High School