Isabella Campos
San Francisco State University
San Francisco,US
4
years of professional experience
A former dedicated Criminal Justice student who previously attended San Francisco State University with experience as a Campus Tour Guide and Residential Assistant. I delivered engaging tours to prospective students and families while also providing front-desk support in the Vice President for Student Affairs and Enrollment Management office/Civil Rights and Title 9 office. I also coordinated resident engagement and educational programming, fostering a supportive community through effective communication and organizational skills.
Work History
Residental Assistant
9 Months- Assisted residents with daily living activities and personal care, improving overall well-being.
- Organized community events to increase engagement and build relationships among residents and staff.
- Mediated conflicts between roommates, promoting a harmonious and supportive living environment.
- Guided new residents on university policies and procedures, facilitating smoother transitions.
- Collaborated with campus services to address resident maintenance requests promptly.
- Conducted room inspections to ensure compliance with housing policies.
- Maintained accurate records of resident interactions and incident reports.
Administrative Assistant to the Vice President
1 Year 8 Months- Scheduled and confirmed appointments for clients, customers, and supervisors.
- Coordinated interdepartmental communication, improving information flow between teams.
- Maintained organized filing system, both electronically and manually, for efficient access.
- Developed and updated databases of contact information, increasing accessibility for employees.
- Answered incoming calls promptly and professionally, providing assistance or forwarding to appropriate personnel.
- Processed documents, emails, and other communications efficiently.
- Managed multiple projects and deadlines, ensuring timely delivery of tasks.
- Handled private student information to facilitate appointment scheduling.
Tour Guide
3 Years 2 Months- Led campus tours for incoming students, highlighting key facilities and resources to enhance their familiarity
- Guided visitors through campus buildings and registration locations, facilitating a smoother onboarding process
- Shared insights and historical facts about the campus to enhance visitor engagement
- Responded to customer inquiries at front desk, providing information to support their campus experience
Cashier
2 Months- Delivered exceptional customer service at the checkout counter
- Processed customer transactions efficiently using cash register
- Operated cash register and accurately processed payments, returns, and exchanges.
- Handled merchandise returns and exchanges
- Greeted all incoming customers and assisted with inquiries to create a welcoming atmosphere
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Education
Bachelor of Arts (B.A.) - Criminal Justice
- Dean's List [All four years]
- Awarded [Summa Cum Laude]
- MECHA Member
High School Diploma
Skills
Transportation assistance
Community outreach
Problem-solving
Detail-oriented
Communication abilities
Cash handling
First aid knowledge
Time management
Team collaboration
Interpersonal communication
References
References available upon request
Timeline
Residental Assistant
San Francisco State University
08.2025 - 05.2026Read More
Administrative Assistant to the Vice President
San Francisco State University
09.2024 - 05.2026Read More
Tour Guide
San Francisco State University
03.2023 - 05.2026Read More
Cashier
Safeway
06.2022 - 08.2022Read More
Saint Patrick Saint Vincent High School
High School Diploma
Read More
San Francisco State University
Bachelor of Arts (B.A.) from Criminal Justice
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