Isabella Cannon
Reno,NV
Summary
Detail-oriented leader with a strong background in project management and customer relations. Known for effective communication and operational oversight, consistently addressing challenges to drive team success and optimize processes.
Overview
5
5
years of professional experience
Work History
Shredder's Supervisor
Mt. Rose Ski Tahoe
Reno, NV
11.2020 - 07.2025
- Led a team of 30 coaches while overseeing operations for a youth ski team with an enrollment of 120 athletes.
- Administered and revised Excel sheets of constantly evolving rosters, keeping information current each day.
- Coordinated schedules to ensure adequate staffing during peak times.
- Facilitated team meetings to discuss workflow improvements and challenges.
- Provided exceptional customer service, addressing guest and parent inquiries and concerns promptly.
- Monitored employee productivity to provide constructive feedback and coaching.
Ski Technician
Bobo's mogul mouse
Reno, NV
10.2023 - 08.2024
- Assisted customers in selecting appropriate ski equipment based on personal needs.
- Inspected and repaired ski equipment to ensure optimal performance and safety.
- Transferred and cataloged all rental inventory from the shop, organizing and storing it at the warehouse for the summer.
- Operated specialized and heavy machinery for ski tuning, in addition to forklifts and box trucks, at the warehouse.
- Processed payments accurately and efficiently using cash registers, credit card machines and POS systems.
Hostess/Food Runner
Arrowcreek country club
Reno, Nevada
05.2023 - 08.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Managed reservation system to optimize seating and guest flow.
Education
Bachelor of Arts - Criminal Justice
University of Nevada, Reno
Reno, NV05-2026
Skills
- Communication skills
- Project management
- Customer service
- Goal oriented
- Data organization
- Complex Problem-solving
- Conflict resolution
- Decision-making
Timeline
Ski Technician
Bobo's mogul mouse
10.2023 - 08.2024
Hostess/Food Runner
Arrowcreek country club
05.2023 - 08.2023
Shredder's Supervisor
Mt. Rose Ski Tahoe
11.2020 - 07.2025
Bachelor of Arts - Criminal Justice
University of Nevada, Reno