Summary
Overview
Work History
Education
Skills
Certification
Aircraft Exits
Languages
Timeline
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Isabella Cano

Fort Lauderdale

Summary

Highly skilled professional with experience providing exceptional service to passengers on domestic and international flights. Expertise in managing customer relations, resolving conflicts, and providing safety instructions to passengers. Committed to maintaining the highest standards of customer satisfaction and ensuring a safe and enjoyable travel experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Contract Corporate Flight Attendant

NetJets Aviation
04.2024 - Current
  • Guiding and assisting for safety and comfort to passengers, conducting safety briefing, Greeting passenger, providing and excellent service to the passengers, plating, preparing catering and drinks, cleaning and organizing, keeping inventory of the plane/stock, attending pilots need and orders, communicating with passengers and flight crew

Contract Corporate Flight Attendant

Alerion Aviation
02.2024 - Current

Guiding and assisting for safety and comfort to passengers, conducting safety briefing, Greeting passengers, providing an excellent service to the passengers, planning, preparing catering and drinks, cleaning and organizing, keeping inventory of the plane stock, attending pilots need and orders, communicating with the passengers and flight crew


Flight Attendant

Asturias Air
01.2021 - Current

Guiding and assisting for safety and comfort to passengers, Conducting safety briefing, Greeting passengers, providing an excellent service to the passengers, plating, preparing catering and drinks, cleaning and organizing, keeping inventory of the plane/restock, Attending pilots needs and orders, communicating with the passengers and flight crew

  • (contract)

Flight Attendant

Aircraft Management corp
01.2021 - 04.2023

Guiding and assisting for safety and comfort to passengers, Conducting safety briefing, Greeting passengers, providing an excellent service to the passengers, plating, preparing catering and drinks, cleaning and organizing, keeping inventory of the plane/restock, Attending pilots needs and orders, communicating with the passengers and flight crew

  • (Contract)

Customer Service Representative

W Aviation
11.2020 - 08.2022
  • Maintaining close communication with the pilots to be able to supply their needs, transferring information required by the customer to the line service team, Answering phone calls, Attending emails, providing quotes, Making and charging invoices, restocking office supplies, maintaining a clean environment

Housekeeping supervisor

Double Tree by Hilton
08.2019 - 10.2020
  • Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met, Scheduling staff shifts and organizing replacements as required, Investigating and addressing complaints regarding poor housekeeping service, Providing training to the housekeeping staff, Regularly taking inventory of cleaning supplies and ordering stock as needed

Sales Associate Specialist

Skechers
08.2016 - 11.2018
  • Working closely with customers to determine their needs, answer their questions about our products and recommending the right solutions, solving customer complaints and ensure maximum client satisfaction

Education

Olympic Heights -

04.2019

Skills

  • Customer Focused
  • Attention to Detail
  • Flexible Schedule
  • Strong work ethic
  • Strong organizational Ability
  • Passenger safety management
  • First Aid
  • Emergency Response

Certification

Emergency Procedures Training 12/2023
Aircare International Facts
Flights Business Aviation Hospitality 12/2023

Gulfstream Evacuation Crew Member Training 12/2023
AHA CPR/AED & first Aid
12/2023

Aircare International Facts

AIRCRAFT EXITS
Gulfstream GII, GIII, GIV, GV, G550, G650 Hawker
Type II Citation style OWE
Falcon 900, 2000, 7X, 8X
Challenger/ Global Express

Aircraft Exits

  • Gulfstream GII
  • GIII
  • GIV
  • GV
  • G550
  • G650
  • Hawker
  • Type II Citation style OWE
  • Falcon 900
  • 2000
  • 7X
  • 8X
  • Challenger/ Global Express

Languages

Spanish
English

Timeline

Contract Corporate Flight Attendant

NetJets Aviation
04.2024 - Current

Contract Corporate Flight Attendant

Alerion Aviation
02.2024 - Current

Flight Attendant

Asturias Air
01.2021 - Current

Flight Attendant

Aircraft Management corp
01.2021 - 04.2023

Customer Service Representative

W Aviation
11.2020 - 08.2022

Housekeeping supervisor

Double Tree by Hilton
08.2019 - 10.2020

Sales Associate Specialist

Skechers
08.2016 - 11.2018

Olympic Heights -

Isabella Cano