Isabella Chounavong
Albertville,MN
Summary
Customer-oriented professional with experience in retail, healthcare support, and delivery services. Skilled in managing multiple responsibilities and collaborating with diverse teams in fast-paced environments. Committed to problem-solving and delivering exceptional service, aiming to leverage these strengths as a team member at Costco Wholesale.
Overview
8
8
years of professional experience
Work History
Instacart Shopper
Instacart
03.2025 - Current
- Shopped for and delivered customer orders accurately and efficiently.
- Managed multiple customer orders while maintaining attention to detail.
- Communicated effectively with customers regarding substitutions and delivery updates.
- Maintained high customer satisfaction through reliability and professionalism.
- Demonstrated strong organization, multitasking, and decision-making skills.
Delivery Driver
Amazon
09.2024 - Current
- Delivered packages efficiently while meeting productivity and performance goals.
- Managed delivery routes and schedules in a fast-paced environment.
- Demonstrated excellent time management and problem-solving skills.
- Maintained a high level of professionalism and customer service.
- Safely handled and transported packages while following company procedures.
Personal Care Assistant (PCA)
Family caregiver
04.2022 - 07.2024
- Provided compassionate care and daily living assistance to patients.
- Maintained professionalism while supporting individuals with diverse needs.
- Communicated effectively with patients, families, and healthcare professionals.
- Demonstrated patience, reliability, and strong attention to detail.
- Followed safety procedures and maintained accurate records.
Retail Associate
Under Armor Outlet Store
01.2019 - 02.2022
- Guided customers in product selection and purchasing decisions, delivering exceptional service to enhance shopping experience.
- Organized merchandise displays and ensured sales floor presentation aligned with company standards to attract customers.
- Processed customer transactions accurately and efficiently.
- Worked with team members to achieve sales goals and foster a welcoming shopping environment.
- Assisted with stocking, inventory management, and store organization.
Education
High School Diploma -
St.Michael-Albertville Highschool
Albertville, MN06-2014
Skills
- Delivery & Logistics Operations
- Cash Handling & POS Systems
- Inventory & Stocking
- Retail Sales & Merchandising
- Customer Service Excellence
- Time Management
- Multitasking
- Problem Solving
- Organization & Attention to Detail
- Safety Awareness
- Dependability & Strong Attendance
- Team Collaboration
- Patient Care Support
Additional Experience And Strengths
- Extensive experience working in customer-facing roles requiring strong communication and service skills.
- Experienced in stocking, organizing merchandise, and maintaining clean and safe work environments.
- Comfortable performing physically demanding work, including lifting, carrying, standing, and moving merchandise throughout shifts.
- Proven ability to adapt quickly to new responsibilities, technology, and workplace procedures.
- Strong team player who works well independently and collaboratively.
- Consistently recognized for reliability, punctuality, and willingness to assist wherever needed.
- Thrives in fast-paced, high-volume environments while maintaining accuracy and professionalism.
Timeline
Instacart Shopper
Instacart
03.2025 - Current
Delivery Driver
Amazon
09.2024 - Current
Personal Care Assistant (PCA)
Family caregiver
04.2022 - 07.2024
Retail Associate
Under Armor Outlet Store
01.2019 - 02.2022
High School Diploma -
St.Michael-Albertville Highschool