Isabella Cordova
Lynnwood
Summary
HARD WORKING CUSTOMER SERVICE ENTHUSIAST
Goal-oriented Team Member with experience in fast paced fine-dining. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for food handling, as well as Alcohol Service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barback, Back Waiter
Como & El Encanto
06.2024 - Current
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Supported event planning efforts for private parties held at the establishment, including setup and breakdown of events.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Bar Back, Back Waiter, Hostess, Expo
Le Grand Bistro
02.2022 - 06.2024
- Replaced empty kegs, made syrups, and put together prebatches for service
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
House Cleaner
Self-employed
01.2020 - Current
- General house cleaning duties such as cleaning bathrooms, vacuuming, sweeping, mopping, organizing, and doing laundry
- Delivered quality customer service to address urgent needs and cleaning requests.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Verified cleanliness and organization of storage areas and carts.
Education
Associate of Science - Environmental Science
EDMONDS COLLEGE
06-2026
High School Diploma -
LYNNWOOD HIGH SCHOOL
06.2023
Skills
- Fine-Dining
- Menu Memorization
- High-Volume Dining
- Maintaining Clean Work Areas
- Customer Assistance
- POS Operations
- Payment Processing
- Salesmanship
- Attentive Service
Certification
- Food Handlers Worker Permit
- Class 13 Liquor License
Languages
English
Native or Bilingual
Spanish
Professional Working
References
- Stephen Frazier
Lead Bartender - Le Grand
# - ( 206 ) 334- 8249
Relationship : Supervisor, Mentor
- Robert Eickhof
Assistant Manager - Le Grand Bistro
Previous Owner of Queen City Grill
# - ( 206 ) 954- 3632
Relationship: Supervisor
- Ernesto Salgado
Executive Chef - Blue Sardinia
# - ( 425 ) 496- 5228
Relationship : Supervisor
- Janet Cervantes
Executive Chef - Cactus ( South Lake Union )
# - ( 425 ) 528- 3195
Relationship : Supervisor
Contact Information
Lynnwood, WA 98037
Education
Edmonds, Washington,Lynnwood, Washington
Timeline
Barback, Back Waiter
Como & El Encanto
06.2024 - Current
Bar Back, Back Waiter, Hostess, Expo
Le Grand Bistro
02.2022 - 06.2024
House Cleaner
Self-employed
01.2020 - Current
- Food Handlers Worker Permit
- Class 13 Liquor License
Associate of Science - Environmental Science
EDMONDS COLLEGE
High School Diploma -
LYNNWOOD HIGH SCHOOL
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