Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Isabella Cortez

Sacramento,CA

Summary

Experienced in the restaurant industry, customer-focused professional with a strong background in waiting tables. Successfully managed high-volume dining experiences, ensuring a smooth and efficient flow of service. Excellent communication skills to effectively interact with customers and team members. Thrives under pressure and committed to providing exceptional customer service at all times.

Overview

3
3
years of professional experience

Work History

Licensed Manicurest

Self Employed
04.2022 - Current
  • Continuously updated skillset by attending industry workshops, trade shows, and staying informed on current trends.
  • Improved customer retention through personalized consultations and tailored treatment plans.
  • Expanded clientele base through referrals, marketing efforts, and consistent quality of service.
  • Contributed to a positive salon atmosphere by maintaining a professional demeanor while engaging with clients and coworkers.
  • Collaborated with salon team members for seamless appointment scheduling and service coordination.
  • Utilized industry-standard sterilization techniques for all tools, ensuring client safety and compliance with health regulations.
  • Adhered to state licensing regulations while performing all tasks associated with being a Licensed Manicurist.

Server

Paesanos Italian Restaurant
12.2022 - 11.2024
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales
  • Provide effective customer service management followed by pleasant attitude, correct knowledge, & creatively problem solve
  • Took accurate food and drink orders, using a POS ordering software system
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts

Shift Lead

Taco bell
02.2022 - 10.2022
  • Ensured that all safety protocols were followed at all times
  • Reviewed daily sales reports and monitored financial performance metrics
  • Conducted regular inventory checks to maintain accurate stock levels
  • Handled cash register transactions accurately while providing excellent customer service
  • Performed opening and closing procedures such as setting alarm systems, counting money

Education

Manicurest License -

My-Le’s Beauty College
4516 Florin Rd
04.2021

Diploma -

Hiram W. Johnson High School
01.2020

Skills

  • Problem Solving
  • Time Management
  • Attention to detail
  • Great Customer Service

Accomplishments

  • CA Food Handler Certification

Timeline

Server

Paesanos Italian Restaurant
12.2022 - 11.2024

Licensed Manicurest

Self Employed
04.2022 - Current

Shift Lead

Taco bell
02.2022 - 10.2022

Diploma -

Hiram W. Johnson High School

Manicurest License -

My-Le’s Beauty College

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Isabella Cortez