Dynamic individual with experience in non-profit organizations and initiatives. Skilled in designing promotional materials and being a team-player, while demonstrating adaptability and problem-solving skills. Ready to contribute to impactful community programs.
Overview
7
7
years of professional experience
Work History
Intern
Wisconsin-Nicaragua Partners of the Americas, Inc
Stevens Point, WI
09.2023 - 05.2024
Supported community outreach initiatives to increase cultural understanding and engagement
Designed visual outreach materials to increase awareness of programs in the community and to volunteers
Coordinated volunteer engagement events to promote participation and support for initiatives and funding efforts
Collaborated with Nicaragua partner offices cross-lingually professionally and efficiently
Disseminated information from partner offices to volunteers and leaders through media and emails to ensure consistent communication
Assisted in organizing events focused on cultural exchange
Collaborated with team members to develop promotional materials for fundraising events
Research on best practices for non-profit program implementation and evaluation
Maintained donor databases for accurate record keeping
Store management and cashiering
Barista
Dunkin
Greenfield, WI
08.2022 - 11.2022
Prepared beverages according to standardized recipes, ensuring consistency in quality and taste
Assisted in training new baristas on coffee bar preparation and customer service best practices
Managed inventory by restocking supplies and conducting stock assessments
Handled cash and processed payments accurately
Increased employee satisfaction by fostering a positive, supportive work atmosphere
Achieved successful conflict resolution among team members through tactful communication skills
Sales Associate
TJ Maxx
Greendale, WI
09.2017 - 08.2020
Assisted customers with product selection and inquiries to enhance shopping experience
Maintained a positive store atmosphere by organizing merchandise and ensuring cleanliness
Created displays to ensure good store presentation
Processed transactions accurately and enthusiastically to ensure efficient checkout
Collaborated with team members to achieve sales targets and improve overall store performance
Trained new employees in various departments, backroom procedures, and service standards
Resolved customer complaints promptly and professionally, resulting in improved customer satisfaction
Conflict resolution skills with coworkers and customers
Education
Bachelor of Arts - Sociology And International Studies, Spanish Minor
University of Wisconsin-Stevens Point
Stevens Point
05-2024
Skills
Teamwork and collaboration
Quick learner
Spanish fluency
Computer skills with Excel, Powerpoint, Word, SPSS
Flexible schedule
Public speaking
Excellent verbal and written communication
Calm under pressure
Languages
Spanish
Limited Working
Timeline
Intern
Wisconsin-Nicaragua Partners of the Americas, Inc
09.2023 - 05.2024
Barista
Dunkin
08.2022 - 11.2022
Sales Associate
TJ Maxx
09.2017 - 08.2020
Bachelor of Arts - Sociology And International Studies, Spanish Minor