Isabella Cruz
Passaic,NJ
Summary
Bilingual Dental Assisting student with experience in front-of-house operations and staff training, ensuring smooth service flow and happy customer satisfaction. Utilizes effective training methods to improve staff performance and service quality. Skilled in communication, organization, and problem-solving with the ability to adapt to fast-paced environments. Experienced in dental terminology, tray setups, dental charting, and sterilizing instruments. Seeking an opportunity to work in a dental office role to put my knowledge to use while still being able to gain more experience in patient care skills and procedures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front of House Trainer
Chick-fil-A Restaurants
Wayne, NJ
09.2021 - Current
- Provide customer support by greeting guests, taking orders, and helping resolve any customer related issues that occur in the store.
- Handling cash transactions and counting register till accurately.
- Assist in onboarding and training new employees across all front of house roles, equipping them with the knowledge and helping boost their confidence needed to perform effectively and accurately in order to succeed in their positions without any help.
- Collaborated with team members to ensure a clean, safe, and organized work environment.
Education
Dental Assisting - Trade school
American Institute
Clifton, NJ12-2026
High school diploma -
Passaic Arts And Science Charter School
Passaic, NJ06-2021
Skills
- Inventory Management
- Dentrix
- Communication Skills
- Customer Service
- Cash Handling and POS System
- Dental Terminology
- Bilingual
- Training and Coaching
- Quick on-hands learning
- Dental Charting
- Adaptable in fast-paced environments
Certification
CPR Certification
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Front of House Trainer
Chick-fil-A Restaurants
09.2021 - Current
Dental Assisting - Trade school
American Institute
High school diploma -
Passaic Arts And Science Charter School