Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Isabella Dalatri

Wall Township

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Experienced with developing comprehensive training programs to enhance players' skills and teamwork. Utilizes strategic game planning and effective communication to drive team success. Track record of fostering positive team environment and achieving competitive results. Along with designing and implementing personalized training regimens for athletes. Utilizes advanced techniques in injury prevention and rehabilitation to maintain peak physical condition. Knowledge of biomechanics and nutrition to optimize athletic performance and recovery.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Barista-Content Creator

River Hills Cafe
01.2025 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Crafted dynamic content marketing pieces for broad client base to drive consumer awareness of brands.
  • Identified target audiences to analyze characteristics, behavior, and media habits.
  • Developed innovative solutions to design challenges, leading to improved user experience on digital platforms.
  • Boosted company''s online presence with engaging social media strategies, resulting in higher audience engagement and growth.
  • Enhanced product appeal by designing creative and visually captivating content for various marketing campaigns.
  • Initiated collaborations with influencers, boosting brand recognition and outreach.
  • Produced high-quality video content, improving audience retention and interest.

Sales Associate

Hotworx 24, Infrared Fitness Studio
08.2024 - 10.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Private Lesson Coach- Volleyball

Great American Volleyball
11.2023 - 08.2024
  • Created plans tailored to specific athletes and positions, where needed attention
  • Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students.
  • Fostered a sense of community among private lesson students through group workshops, collaborative projects, and performance opportunities.
  • Improved students'' overall performance by providing consistent feedback and guidance on their progress.
  • Provided supplemental resources such as instructional videos or articles to support continued learning outside of scheduled lessons.
  • Worked with several age groups and specific positions of volleyball, both boys and girls
  • Increased student motivation through engaging, hands-on activities tailored to their interests.
  • Assessed student aptitude through various testing methods, adjusting teaching strategies accordingly for optimal results.
  • Facilitated improvement in specific skills such as technique, theory, or performance through targeted exercises and practice routines.

Volleyball Coach

Great American Volleyball
11.2023 - 07.2024
  • Coached a 14u Girls travel team-finishing every tournament within the top 3 for their age group at national ranked tournaments
  • Provided guidance and mentorship to volleyball athletes to help reach full potential.
  • Collaborated with fellow coaches to share best practices, leading to overall program improvement.
  • Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
  • Created positive and encouraging environment to motivate athletes to give best efforts.
  • Worked individually with players when struggling to enhancer confidence and strengthen court skills.
  • Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.

Family Nanny

Private Care
09.2016 - 01.2024
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Played games, worked on puzzles, and read books to young children.
  • Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
  • Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.

Sales Associate

Beach Bum Tanning Salon
10.2021 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Sold memberships and products to customers
  • worked with customers in person and over phone
  • Cleaned and disinfected tanning salon and equipment
  • Airbrush certified

Trainer Assistant

Forza Athletics- Private Family Practive
04.2020 - 02.2022
  • Worked with athletes to create and execute goals and specific strength needs to go hand in hand with their chosen sport
  • Ensured compliance with organizational policies and procedures during all aspects of the training process.
  • Assisted lead trainer in developing customized training materials for different learning styles and needs.
  • Contributed to the improvement of overall training programs
  • Served as a reliable resource for trainees seeking additional information or clarification on course topics outside of scheduled sessions.
  • disinfected all equipment and maintained cleanliness of gym equipment/area
  • Developed strong relationships with trainees, fostering a supportive learning environment that promoted personal growth and professional development.
  • Evaluated the effectiveness of training programs through post-session assessments and follow-up surveys, providing data-driven insights for continuous improvement efforts.

Education

Associate Degree Liberal Arts -

Brookdale Community College
Lincroft, NJ
04-2025

High School Diploma -

Red Bank Catholic High School
Red Bank, NJ
05-2023

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Exceptional communication
  • Positive reinforcement
  • Teaching techniques
  • Problem-solving
  • Multitasking Abilities
  • Dependable and responsible
  • Organizational skills
  • Active listening
  • Computer skills
  • Organization and time management

Certification

  • CPR certified
  • AAU certified coach


Languages

Italian
Native or Bilingual

Timeline

Barista-Content Creator

River Hills Cafe
01.2025 - Current

Sales Associate

Hotworx 24, Infrared Fitness Studio
08.2024 - 10.2024

Private Lesson Coach- Volleyball

Great American Volleyball
11.2023 - 08.2024

Volleyball Coach

Great American Volleyball
11.2023 - 07.2024

Sales Associate

Beach Bum Tanning Salon
10.2021 - 07.2023

Trainer Assistant

Forza Athletics- Private Family Practive
04.2020 - 02.2022

Family Nanny

Private Care
09.2016 - 01.2024

Associate Degree Liberal Arts -

Brookdale Community College

High School Diploma -

Red Bank Catholic High School