Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
1
1
year of professional experience
Work History
Team Member
Target
09.2024 - 01.2025
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
Retrieved items for customers and verified prices.
Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
Processed transactions quickly and accurately, maintaining a high level of professionalism at all times.
Worked closely with department managers to achieve better stock rotation practices, reducing spoilage rates significantly over time.
Pleasantly greeted customers and provided prompt and courteous service.
Restaurant Manager
Bruster's Real Ice Cream
08.2023 - 11.2024
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Correctly calculated inventory and ordered appropriate supplies.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Managed all aspects of restaurant's social media presence, enhancing brand awareness online.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Coordinated with catering staff to deliver food services for special events and functions.
Hood Technician
Strickland Brother's Oil Change
11.2023 - 03.2024
Performed preventative maintenance on vehicles, resulting in reduced long-term costs for clients and improved vehicle reliability.
Assisted management in inventory control efforts, tracking parts usage and promptly reporting shortages or discrepancies as necessary.
Contributed to team success by assisting fellow technicians with challenging repairs or diagnostics when needed.
Enhanced customer satisfaction by providing thorough vehicle inspections and identifying necessary repairs.
Skillfully utilized diagnostic tools to accurately identify automotive system issues and recommend appropriate solutions.
Increased customer retention through exceptional communication skills when explaining complex technical concepts in layman''s terms.
Supported customer loyalty initiatives by offering personalized recommendations based on individual driving habits and vehicle requirements.
Improved shop productivity by maintaining a clean and organized work area, enabling quick access to tools and equipment.
Education
High School Diploma -
Sequoyah Highschool
Woodstock, GA
05-2023
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Following instructions
Cash handling
Cleaning
Attention to detail
Clear communication
Team management
Timeline
Team Member
Target
09.2024 - 01.2025
Hood Technician
Strickland Brother's Oil Change
11.2023 - 03.2024
Restaurant Manager
Bruster's Real Ice Cream
08.2023 - 11.2024
High School Diploma -
Sequoyah Highschool
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