Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella DeLoach

Woodstock,GA

Summary

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Overview

1
1
year of professional experience

Work History

Team Member

Target
09.2024 - 01.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
  • Retrieved items for customers and verified prices.
  • Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
  • Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
  • Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
  • Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
  • Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
  • Processed transactions quickly and accurately, maintaining a high level of professionalism at all times.
  • Worked closely with department managers to achieve better stock rotation practices, reducing spoilage rates significantly over time.
  • Pleasantly greeted customers and provided prompt and courteous service.

Restaurant Manager

Bruster's Real Ice Cream
08.2023 - 11.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Managed all aspects of restaurant's social media presence, enhancing brand awareness online.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Coordinated with catering staff to deliver food services for special events and functions.

Hood Technician

Strickland Brother's Oil Change
11.2023 - 03.2024
  • Performed preventative maintenance on vehicles, resulting in reduced long-term costs for clients and improved vehicle reliability.
  • Assisted management in inventory control efforts, tracking parts usage and promptly reporting shortages or discrepancies as necessary.
  • Contributed to team success by assisting fellow technicians with challenging repairs or diagnostics when needed.
  • Enhanced customer satisfaction by providing thorough vehicle inspections and identifying necessary repairs.
  • Skillfully utilized diagnostic tools to accurately identify automotive system issues and recommend appropriate solutions.
  • Increased customer retention through exceptional communication skills when explaining complex technical concepts in layman''s terms.
  • Supported customer loyalty initiatives by offering personalized recommendations based on individual driving habits and vehicle requirements.
  • Improved shop productivity by maintaining a clean and organized work area, enabling quick access to tools and equipment.

Education

High School Diploma -

Sequoyah Highschool
Woodstock, GA
05-2023

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Following instructions
  • Cash handling
  • Cleaning
  • Attention to detail
  • Clear communication
  • Team management

Timeline

Team Member

Target
09.2024 - 01.2025

Hood Technician

Strickland Brother's Oil Change
11.2023 - 03.2024

Restaurant Manager

Bruster's Real Ice Cream
08.2023 - 11.2024

High School Diploma -

Sequoyah Highschool
Isabella DeLoach