Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Dobson

Omaha,NE

Summary

Dependable Lead Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Lead Server II

Lakeside Retirement Village
10.2021 - Current
  • Enhanced customer experience by providing attentive and personalized service during their dining visit.
  • Streamlined the server team''s efficiency by implementing new training methods and communication strategies.
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
  • Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
  • Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.

Education

High School Diploma -

Millard West High School
Omaha, NE
05.2024

Skills

  • Food Inspection
  • Customer Service
  • Station Preparation
  • Teamwork and Collaboration

Timeline

Lead Server II

Lakeside Retirement Village
10.2021 - Current

High School Diploma -

Millard West High School

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Isabella Dobson