Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isabella Durbin

Fort Carson,CO

Summary

Dynamic and results-oriented professional with a proven track record in fast-paced retail environments, including a notable tenure at King Soopers. Excelled in beverage preparation and customer service, enhancing customer satisfaction through exceptional service and drink customization. Skilled in cash handling and problem-solving, consistently contributing to team success and operational efficiency. Demonstrates outstanding multitasking and organization abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

King Soopers
06.2023 - 12.2024

Upheld high standards of maintenance for lobby environments.

Processed customer orders efficiently.

Managed call flow with professionalism and accuracy.

Monitored supplies and ensured timely restocking.

Managed inventory to ensure efficient organization.

Delivered prompt and efficient drink service.

Cashier

TJX Companies
11.2021 - 07.2022

Efficiently unloaded trucks.

Arrange merchandise from shipments.

Arranged products according to store layout for optimal customer access.

Processed customer transactions and ensured efficient checkout.

Managed efficient functioning and organization within store premises.

Provided accurate assistance and support through phone communication.

Assisted customers on sales floor.

Assisted customers with loading purchased furniture into vehicles.

Collaborated with team to resolve return issues promptly.

Cashier

JCPenney
11.2020 - 02.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Ged -

Emily Griffith Technical College
Denver, CO

Medical Assistant -

Pima Medical Institute
Colorado Springs, CO

Skills

  • Attention to detail
  • Team player
  • Friendly and outgoing
  • Cash handling
  • Problem-solving
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Cash register operation
  • Espresso machine operation
  • Safe food handling
  • Beverage preparation
  • Excellent memory
  • Performance improvement
  • Drink customization
  • Latte art
  • Product upselling
  • Basic math
  • Multitasking and organization
  • Clear communication

Certification

CPR and first aid certificate

Timeline

Barista

King Soopers
06.2023 - 12.2024

Cashier

TJX Companies
11.2021 - 07.2022

Cashier

JCPenney
11.2020 - 02.2021

Ged -

Emily Griffith Technical College

Medical Assistant -

Pima Medical Institute
Isabella Durbin