Jalen Fredericks
Panama City
Summary
Detail-oriented and dependable professional with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrates a strong willingness to embrace additional responsibilities to achieve team objectives and drive success. Committed to fostering a collaborative work environment that enhances productivity and encourages innovation. Ready to contribute skills and dedication to support organizational growth and excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
King Soopers
10.2024 - 07.2025
- Processed prescription orders accurately and efficiently using pharmacy management software.
- Assisted pharmacists in medication dispensing, ensuring compliance with safety regulations.
- Managed inventory levels, conducting regular stock checks to minimize discrepancies.
- Mentored junior technicians on best practices for customer service and medication handling.
- Resolved patient inquiries regarding medications and insurance coverage effectively.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted, measured, and compounded medications following standard procedures.
Personal Care Worker
WindCrest Erickson Living
07.2024 - 09.2024
- Provided compassionate support to residents with daily living activities, enhancing overall quality of life.
- Assisted in medication management, ensuring adherence to prescribed regimens and fostering resident safety.
- Collaborated with healthcare team to develop personalized care plans that address individual resident needs.
- Monitored physical and emotional well-being of residents, promptly reporting changes to nursing staff for intervention.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Care Manager
MorningStar Of Parker
01.2023 - 07.2024
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
- Arranged transportation and documented details of discharge transition plans.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisors well-informed.
Detailer
Tephseal
01.2022 - 01.2023
- Washed cars and trucks daily for auto dealerships.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Vacuumed interiors of vehicles to remove dirt and debris.
Caregiver
Bonaventure Assisted Living
09.2021 - 06.2022
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Wrap Down Crew
Amazon
08.2021 - 01.2022
- Assisted other team members to achieve goals.
- Worked well with teammates and accepted coaching from the management team.
- Became familiar with products to answer questions and make suggestions.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Print labels all around the warehouse using a scanner to ensure those packages make it to the correct location
- Scan multiple packages to the right location
- Collect packages from the bin that the AR sends down, Next putting those packages in the corresponding gaylord that they belong in.
- Sort packages coming down the line to their correct pallet.
Cashier/Front End Associate
King Soopers
09.2020 - 07.2021
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Operated register system to process new purchases, item returns and merchandise exchanges.
- Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
- Informed front end manager of equipment repair and replacement needs to maintain operations.
- Worked closely with the shift manager to solve problems and handle customer concerns.
- Processed credit card, EBT, and gift certificate payments with electronic computer systems.
- Greeted customers and responded to requests for information.
- Approached every question or concern with a calm and level-headed approach.
- Operated a cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Associate of Science - Nursing
Gulf Coast State College
Panama City, Florida, FL08-2027
High School Diploma - undefined
Douglas County High School
Castle Rock, CO05.2020
Skills
- Critical Thinking
- Customer Relations
- Strong Communication skills
- Problem solving
- Experience in a fast-paced work environment
- Experience with mechanical work
- Quality Control
- Confidentiality and HIPAA
- Pharmaceutical calculations
- Analytical thinking
- Team collaboration
Certification
Licensed Life Insurance Producer
Timeline
Pharmacy Technician
King Soopers
10.2024 - 07.2025
Personal Care Worker
WindCrest Erickson Living
07.2024 - 09.2024
Care Manager
MorningStar Of Parker
01.2023 - 07.2024
Detailer
Tephseal
01.2022 - 01.2023
Caregiver
Bonaventure Assisted Living
09.2021 - 06.2022
Wrap Down Crew
Amazon
08.2021 - 01.2022
Cashier/Front End Associate
King Soopers
09.2020 - 07.2021
High School Diploma - undefined
Douglas County High School
Associate of Science - Nursing
Gulf Coast State College