ISABELLA ELLIS
Black Veterans For Social Justice
New York,NY
1
Language
10
years of professional experience
Experienced and results-driven Executive Assistant with a proven track record in facilitating successful administrative operations. I am seeking a role where I can contribute my skills in strategic planning, team leadership, and creative problem-solving to achieve business objectives.
Work History
Program Consultant
2 Months- Conducted assessments to identify needs and improve program effectiveness.
- Consistently met or exceeded performance targets through careful planning, organization, and diligent oversight of project tasks.
- Developed strong relationships with clients, fostering trust and ongoing communication regarding program progress.
Commander's Support Staff/ Executive Assistant
4 Years- Supported administrative operations of squadron, ensuring seamless workflow.
- Prepared reports and presentations to facilitate effective team communication, while coordinating calendar appointments to optimize scheduling.
- Streamlined communication between departments, enhancing information flow and collaboration.
Customer Service Cashier
1 Year- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor. Processed customer orders and accurately handled payment transactions.
Brand Associate
3 Years- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
A.A. - Communications
Diploma
Skills
Project Management
Client relationship management
Operational efficiency
Microsoft Office Applications
Canva
Attention to detail
Leadership
Teamwork
Customer service
Photography
LANGUAGES
German - Intermediate
AWARDS
10/2024 Airman of the Quarter (Wing Level) - Mission Delta 4
06/2015 Girl Scout Gold Award - Girl Scouts of Eastern Pennsylvania
06/2013 Girl Scout Silver Award - Girl Scouts of Eastern Pennsylvania
Timeline
Program Consultant
Black Veterans For Social Justice
06.2026 - CurrentRead More
Commander's Support Staff/ Executive Assistant
United States Air Force
01.2021 - 01.2025Read More
Customer Service Cashier
Giant Food Stores
01.2020 - 01.2021Read More
Brand Associate
Old Navy
01.2017 - 01.2020Read More
Lehigh Carbon Community College
A.A. from Communications
Read More
Emmaus High School
Diploma
Read More