Isabella Esparza
East Palo Alto,CA
Summary
Results-driven professional with a strong foundation in effective communication and customer service within the beauty industry. Proficient in understanding client needs and providing tailored recommendations, contributing to customer satisfaction and loyalty.
Overview
1
1
year of post-secondary education
Work History
Beauty Advisor
Sephora at Kohl's
Redwood City, CA
08.2025 - Current
- Deliver personalized customer service and product recommendations across makeup, skincare, hair, and fragrance categories.
- Provide informed guidance on K-beauty and skincare products, including cleansers, serums, moisturizers, and treatments, based on ingredient knowledge and skin-type needs.
- Educate customers on key ingredients such as hyaluronic acid, niacinamide, snail mucin, and barrier-repair actives using both personal experience and product research.
- Stay current on trending beauty products and emerging skincare innovations to support confident purchasing decisions.
- Build customer trust through clear explanations of product benefits, routines, and proper usage, contributing to overall satisfaction and repeat sales.
Intern
Learning Home Volunteers
San Carlos, CA
11.2022
- Assembled educational activity kits and organized supplies.
- Supported book scanning and copying tasks.
- Contributed to creative project development.
Education
High School Equivalent -
Five Keys Independence Highschool (sf Sheriffs)
Menlo Park, CA 01.2024 - 06.2025
Skills
- Effective communication and active listening
- Quick learner with critical thinking skills
- Customer inquiry handling
- Computer skills
- adaptable
- Basic math
- detail-oriented
- Organizational skills
- Communication skills
- Customer service
- Strong organizational and time management abilities
- Beauty & cosmetics sales
- Team player with a collaborative mindset
- Creative
- Maintenance
Timeline
Beauty Advisor
Sephora at Kohl's
08.2025 - Current
High School Equivalent -
Five Keys Independence Highschool (sf Sheriffs)
01.2024 - 06.2025
Intern
Learning Home Volunteers
11.2022