Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Isabella Florez

Sacramento,CA

Summary

Hardworking restaurant team member with solid service background, great at turning tables quickly so that more costumers can come, well driven, enthusiastic.

Overview

4
4
years of professional experience

Work History

General Manager

Florez Bar And Grill
Sacramento , CA
07.2018 - Current
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • I swiftly and successfully handled conflict resulting in 100% customer satisfaction

Barista

Dutch Bros
Sacramento, CA
06.2022 - 07.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, and utensils daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained a positive energy for my coworkers as well as costumers

Education

No Degree - Medical Assisting

UEI College
Sacramento, CA

High School Diploma -

C.K.McClatchy High School
06.2021

Skills

  • Policy Development and Enforcement
  • Finance and Accounting Oversight
  • Program Optimization
  • Business Leadership
  • Word Microsoft, MS office
  • Guest engagement
  • Vital signs
  • Injections
  • ECG's
  • Venipuncture

Timeline

Barista

Dutch Bros
06.2022 - 07.2022

General Manager

Florez Bar And Grill
07.2018 - Current

No Degree - Medical Assisting

UEI College

High School Diploma -

C.K.McClatchy High School

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Isabella Florez