Isabella Gamble
Long Beach,CA
Summary
Professional hospitality worker with a proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Benihana
01.2025 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Event Staff
626 Night Market
07.2019 - Current
- Scanning tickets for customers, checking in vendors in and out of the venue, managing sections of the venue, and assisting customers with directions
- Coordinated event logistics, ensuring smooth execution of operations across multiple vendor stations.
Host
Chelsea Chowder House at The Queen Mary
06.2024 - 09.2024
- In my day to day, I would greet guests and lead them to their tables, book reservations in person and over the phone, create a floor plan and assign servers their respective sections
Server
Open Sesame Grill
10.2022 - 05.2023
- Collaborated with kitchen staff to ensure timely and accurate food preparation and presentation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Implemented upselling strategies that enhanced guest dining experiences and increased overall sales.
Front Desk Representative
Planet Fitness
01.2022 - 04.2022
- Daily tasks were to assist customers in signing up for memberships, discuss and go over membership rates and billings, assist members on how to use the exercise machines, take phone calls, and clean machines and locker rooms
Server
Ichiban Teppanyaki and Sushi
02.2019 - 09.2019
- Responsibilities at this job were taking orders, memorizing menu items, preparing and serving food to tables, taking orders over the phone, coordinating reservations, and bussing tables
Education
Bachelor's degree - Theatre Performance Arts
California State University Long Beach
Long Beach, CA09-2024
Associates degree - Business Administration
Modesto Junior College
Modesto, CA04-2022
Skills
- Guest relations expertise
- Ticket processing
- Guest relations management
- Safe Food Handling
- Point of Sale (POS) system operations
- Cash handling
- Suggestive selling
Education
true
Timeline
Server
Benihana
01.2025 - Current
Host
Chelsea Chowder House at The Queen Mary
06.2024 - 09.2024
Server
Open Sesame Grill
10.2022 - 05.2023
Front Desk Representative
Planet Fitness
01.2022 - 04.2022
Event Staff
626 Night Market
07.2019 - Current
Server
Ichiban Teppanyaki and Sushi
02.2019 - 09.2019
Bachelor's degree - Theatre Performance Arts
California State University Long Beach
Associates degree - Business Administration
Modesto Junior College
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