Isabella Garcia
San Mateo,CA
Summary
High-achieving psychology graduate from Boston University with a strong foundation in behavioral science, statistics, and human motivation. Currently bridging the gap between behavioral coaching and organizational efficiency through advanced certifications in People Analytics from Wharton and Data Analytics from Google. Proven track record in improving client retention, mentoring personnel, and utilizing data to drive performance outcomes. Seeking to leverage expertise in human behavior and quantitative research to contribute to the Master’s in I-O Psychology program at SJSU.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Personal Trainer
Equinox
San Mateo, CA
05.2025 - Current
- Developed tailored training programs for 30+ clients, utilizing behavioral coaching techniques to improve mobility, endurance, and long-term adherence.
- Conducted comprehensive fitness assessments to monitor client progress toward specific goals, and inform program adjustments.
- Facilitated one-on-one training sessions, and applied motivational strategies that directly increased client retention and program compliance.
- Achieved consistently high client satisfaction ratings, resulting in repeat program sales and a high volume of referrals.
Certified Personal Trainer
Crunch Fitness
San Mateo, CA
11.2024 - 10.2025
- Designed personalized fitness programs for 15+ clients, focusing on strength, self-confidence, and body composition goals.
- Conducted one-on-one training sessions, implementing behavioral coaching to increase program adherence, and long-term client retention.
- Instructed various group fitness classes, leading teams of 5+ clients through high-intensity boot camp and circuit-style workouts.
- Specialized in weightlifting, mobility training, and behavioral coaching strategies to address diverse client needs.
- Maintained a high client satisfaction rate, consistently generating repeat business and new referrals.
Retail Sales Associate
Lululemon
San Mateo
09.2023 - 03.2025
- Educated guests on products and services to deliver exceptional customer service, and drive sales retention.
- Mentored and trained new hires in operational tasks and guest experience protocols on the sales floor.
- Assisted management with daily responsibilities, including opening/closing duties, and floor management.
- Managed five fitting rooms simultaneously, maintaining service standards in a fast-paced environment.
- Maintained back-of-house and sales floor inventory with precision and efficiency to support store operations.
- Redesigned floor layouts biweekly to optimize merchandise visibility, and drive higher sales volume.
- Consistently recognized for exceeding sales and customer service benchmarks through high-quality performance.
Assitant Tennis Coach
Central Bucks School District
Doylestown, PA
08.2022 - 05.2023
- Assisted with boys’ and girls’ seasons to ensure smooth operations.
- Organized team rosters for 15 matches, enhancing coordination.
- Prepared courts before matches to maintain optimal playing conditions.
- Coached players during sets, focusing on performance improvement.
- Participated in meetings with head coach and athletic director to align strategies.
- Supported end-of-season banquet organization to celebrate team achievements.
Front Desk Receptionist
LA Fitness
Montgomeryville, Pennsylvania
09.2019 - 12.2019
- Opened facility and conducted safety checks to ensure compliance and security.
- Checked in dozens of guests and members, facilitating smooth entry and access.
- Renewed memberships and distributed guest passes upon request to maintain user satisfaction.
- Supervised and cared for children aged 4 to 12 in a daycare center, ensuring safety and engagement.
Volunteer Teacher
Nawa Asha Griha
Kathmandu, Nepal
09.2017 - 09.2017
- Visited a boarding school orphanage for underprivileged children in Nepal and India.
- Assisted in teaching English and various subjects to students aged 3 to 17.
- Led extracurricular and sports activities to promote student engagement and development.
Education
Bachelor of Arts - Psychology, Spanish Minor
Boston University
Boston, MA05-2022
Bachelor of Arts - General Studies
Montgomery County Community College
Montgomeryville, PA09-2019
Bachelor of Arts - Psychology
Suffolk University
Boston, MA09-2018
Skills
- Data analytics and visualization
- Research and statistical analysis
- Critical thinking and problem-solving
- Personnel development and coaching
- Project management and organization
- Effective communication skills
- Productivity software proficiency
- Multilingual: Portuguese, French, Spanish
Certification
NASM Certified Personal Trainer
Timeline
Certified Personal Trainer
Equinox
05.2025 - Current
Certified Personal Trainer
Crunch Fitness
11.2024 - 10.2025
Retail Sales Associate
Lululemon
09.2023 - 03.2025
Assitant Tennis Coach
Central Bucks School District
08.2022 - 05.2023
Front Desk Receptionist
LA Fitness
09.2019 - 12.2019
Volunteer Teacher
Nawa Asha Griha
09.2017 - 09.2017
Bachelor of Arts - Psychology, Spanish Minor
Boston University
Bachelor of Arts - General Studies
Montgomery County Community College
Bachelor of Arts - Psychology
Suffolk University