Isabella Groene
Coral Springs,FL
Summary
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Overview
2
2
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Coral Springs, FL
08.2022 - Current
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided quality customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, refreshers, and frozen drinks according to company standards.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Assisted management team with inventory counts of food products and beverage supplies.
- Stocked shelves and cases with new or transferred items.
- Drove team success by quickly completing assigned tasks.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided prompt and effective assistance to guests in resolving issues and meeting their needs.
Education
High School Diploma -
Coral Glades High School
Coral Springs, FL06-2024
Skills
- Customer Engagement
- Menu Memorization
- Cash Handling
- Supplies Monitoring and Restocking
- Complex Problem-Solving
- Taking Orders
- Food Preparation
- Beverage Preparation
- Product cross-selling
- Teamwork and Collaboration
- Cleaning
- Time Management
Affiliations
Fitness
Beach clean-ups
Volunteer at Humane Unit
Languages
English
Native/ Bilingual
Spanish
Limited
German
Limited
Timeline
Crew Member
Dunkin' Donuts
08.2022 - Current
High School Diploma -
Coral Glades High School
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