ISABELLA GUTIERREZ
Raleigh,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level associate position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Associate
Amazon
Raleigh, NC
2021.01 - 2021.05
- Worked varied hours, days, nights and weekends as business needs dictate.
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Checked packages and merchandise for damage and notified vendors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
Associate
Servpro Of Raleigh
Raleigh, NC
2019.11 - 2020.12
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Collected, arranged and input information into database system.
Customer Service Associate
Instacart
Raleigh, NC
2020.03 - 2020.09
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Education
High School Diploma -
BELLAS ARTES SCHOOL
VENEZUELA07.2018
Skills
- Verbal and Written Communication
- Work Planning and Prioritization
- Customer Service
- Attention to Detail
- Program Support
- Computer Skills
- Calendar Management
- Job Assignments
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Associate
Amazon
2021.01 - 2021.05
Customer Service Associate
Instacart
2020.03 - 2020.09
Associate
Servpro Of Raleigh
2019.11 - 2020.12
High School Diploma -
BELLAS ARTES SCHOOL