Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level associate position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Associate
Amazon
Raleigh, NC
01.2021 - 05.2021
Worked varied hours, days, nights and weekends as business needs dictate.
Worked safely around moving machinery.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Checked packages and merchandise for damage and notified vendors.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Shipped material and performed boxing, packing, labeling and preparation of related documents.
Associate
Servpro Of Raleigh
Raleigh, NC
11.2019 - 12.2020
Worked varied hours, days, nights and weekends as business needs dictate.
Managed customer relations and customer service through daily communication and interaction.
Maximized customer interactions by promptly identifying needs and wants.
Increased customer satisfaction significantly within department.
Collected, arranged and input information into database system.
Customer Service Associate
Instacart
Raleigh, NC
03.2020 - 09.2020
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Developed and actualized customer service initiatives to decrease wait times.