Summary
Overview
Work History
Education
Skills
Timeline
Internships
Generic

ISABELLA HERNANDEZ

ANAHEIM

Summary

Dedicated individual with strong communication and teamwork skills, experienced in customer service and problem-solving in dynamic environments. Known for reliability and adaptability, consistently delivering high-quality results. Eager to contribute to a supportive team while continuing to learn and grow.

Overview

3
3
years of professional experience

Work History

Recreation Leader II

Norwalk Senior Center
08.2025 - Current
  • Monitored participant safety and well-being during events, ensuring compliance with safety protocols.
  • Assisted in training new staff on activity execution and customer service best practices.
  • Evaluated participant feedback to improve program offerings and enhance user experience.
  • Maintained inventory of supplies and equipment, ensuring readiness for scheduled activities.
  • Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.

CLERK

Santa Fe High School
10.2024 - 06.2025
  • Supported teachers, enhancing classroom efficiency and communication.
  • Managed reception duties, ensuring smooth daily operations.
  • Executed administrative tasks, boosting staff productivity.
  • Facilitated teacher collaboration, improving educational outcomes.

RECEPTION CLERK

Norwalk Arts & Sports Complex
05.2023 - 08.2023
  • Assisted public at Norwalk Sports Complex, enhancing visitor experience.
  • Managed reservations, optimizing facility usage and engagement.
  • Handled cashier duties, ensuring smooth transaction processes.
  • Delivered front desk customer service, fostering a welcoming environment.

PUBLIC AFFAIRS CLERK

Norwalk City Hall
05.2022 - 08.2022
  • Assisted Public Affairs in event planning, boosting community participation and engagement.
  • Designed social media graphics, enhancing visibility and increasing event attendance.
  • Scanned and organized over 1,000 photos, improving digital asset management efficiency.
  • Created detailed City Hall map using Canva, aiding visitor navigation and satisfaction.
  • Guided visitors at information booth, ensuring a welcoming and informative experience.

Education

Bachelor's Degree - Public Relations

Fullerton College
Fullerton, CA
06-2029

High School Diploma -

Santa Fe High School
Santa Fe Springs
06-2025

Skills

  • Customer Service (Skillful)
  • Time Management (Skillful)
  • Team Leadership (Experienced)
  • Creative Thinking (Skillful)
  • Project Management (Experienced)

Timeline

Recreation Leader II

Norwalk Senior Center
08.2025 - Current

CLERK

Santa Fe High School
10.2024 - 06.2025

RECEPTION CLERK

Norwalk Arts & Sports Complex
05.2023 - 08.2023

PUBLIC AFFAIRS CLERK

Norwalk City Hall
05.2022 - 08.2022

Bachelor's Degree - Public Relations

Fullerton College

High School Diploma -

Santa Fe High School

Internships

  • MENTEE
  • Norwalk Social Services
  • Apr 2022 - Present
  • 11929 Alonda Blvd.
  • L.A.D.Y mentorship program pairs young women with mentors sharing experiences of life as a woman
  • Participated in biweekly meetings
  • Volunteered for a variety of fundraisers
  • ASSISTANT DIRECTOR
  • Santa Fe High School
  • Jun 2024 - Jun 2025
  • 10400 Orr and Day Rd.
  • Organized and led biweekly board meetings
  • Created the women in tech ambassador position
  • Planned, staffed, and directed major events
  • BOARD MEMBER
  • Nov 2022 - Jun 2025
  • Volunteered for a variety of events, projects, and programs
  • Represented Santa Fe High School for the district-wide Student Chamber

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