Isabella Hernando
Las Cruces
Summary
As a college student pursuing a degree in Music Education, I am committed to providing high-level support for all student populations of the campus and aiding in building a lifelong love of music for these students and the overall community, as my former teachers and mentors have for myself.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Burger King
Las Cruces, NM
03.2025 - Current
- Handled customer inquiries and resolved complaints to enhance satisfaction.
- Collaborated with team members to ensure smooth service during peak hours.
- Trained new staff on customer service protocols and operational procedures.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Vocalist
University Singers
Las Cruces, NM
01.2024 - Current
- Performed live at various events, engaging audiences and creating a sense of community.
- Showcased exceptional teamwork alongside other musicians contributing towards successful group performances.
- Utilized constructive criticism from professors and peers to continually refine performance skills and grow as a musician.
- Consistently maintained vocal health through proper technique, warm-up routines, and self-care practices.
- Studied scores at length to learn music in detail and develop suitable interpretations.
Vocalist
Golden Voice Studio
El Paso, TX
05.2020 - 05.2024
- Participated in workshops to improve vocal skills, using these practices to improve skills and perform well competitively.
- Actively participated in auditions, showcasing professionalism under pressure situations.
- Applied knowledge of harmony, melody, rhythm, and voice to audiences for performances, competitions, and auditions.
- Trained and prepared voice, using various melodies and ranges such as Soprano.
- Practiced singing exercises and studied with vocal coaches to develop voice and rehearse for upcoming events.
Education
El Paso Community College
El Paso, TXCurrent - Bachelor of Music Ed
New Mexico State University
Las Cruces, NMHigh School Diploma -
Americas HS
El Paso, TX05-2024
Skills
- Teamwork and collaboration
- Detail-oriented
- Adaptability
- Communication skills
- Music theory
- Ear training
- Pitch accuracy
- Sight singing
- Sight-reading proficiency
- Vocal techniques
- Vocal proficiency
- Cultural music knowledge
Certification
- Entrepreneurship and Small Business Certification, Intuit - 2024
Timeline
Customer Service Cashier
Burger King
03.2025 - Current
Vocalist
University Singers
01.2024 - Current
Vocalist
Golden Voice Studio
05.2020 - 05.2024
El Paso Community College
Current - Bachelor of Music Ed
New Mexico State University
High School Diploma -
Americas HS