ISABELLA HUBANS
Cleveland,OH
Overview
8
8
years of professional experience
Work History
Event & Communications Volunteer
Greater Cleveland Food Bank
12.2018 - Current
- Coordinated and executed special events, ensuring smooth operations and enhancing participant experiences.
- Communicated with program participants and volunteers, providing clear instructions and support to facilitate engagement.
- Maintained organized, clean, and operational facilities to support program activities effectively.
Server & Catering Staff
Boathouse Bar and Grill
06.2024 - 08.2026
- Served guests in high-volume, fast-paced restaurant and event environment, achieving high customer satisfaction.
- Assisted with catering services for private events, managing setup, service, and breakdown.
- Collaborated with event coordinators to execute events seamlessly.
Long-Term Substitute
Willoughby-Eastlake Schools
09.2024 - 05.2026
- Delivered daily instruction across various grade levels, adapting lesson plans to meet classroom needs.
- Maintained productive learning environment through effective classroom management and fostering student engagement.
- Supported organization of school events, ensuring smooth execution and engagement., extracurricular activities, and other duties as assigned.
Customer Care Specialist
Medical Mutual
03.2023 - 09.2024
- Delivered exceptional customer service by effectively communicating benefits, coverage details, and policy changes.
- Maintained accurate customer records in CRM to support efficient service delivery.
- Mentored and trained new hires on customer service best practices to enhance team competency.
- Resolved complex issues through critical thinking and problem-solving to improve customer satisfaction.
Education
Bachelor of Science - Marketing
The University of Akron
Akron05-2027
Skills
- Event coordination
- CRM Systems
- Problem Solving
- Leadership
- Creativity
- Marketing
Timeline
Long-Term Substitute
Willoughby-Eastlake Schools
09.2024 - 05.2026
Server & Catering Staff
Boathouse Bar and Grill
06.2024 - 08.2026
Customer Care Specialist
Medical Mutual
03.2023 - 09.2024
Event & Communications Volunteer
Greater Cleveland Food Bank
12.2018 - Current
Bachelor of Science - Marketing
The University of Akron