Isabella Irwin
Toledo,OH
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Starbucks and photography with TJ Irwin (No Relation). Proven ability to enhance guest satisfaction through exceptional service and effective problem-solving. Skilled in time management and graphic design, consistently delivering tailored solutions and fostering positive team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
01.2026 - Current
- Prepared high-quality beverages following standardized recipes and guidelines.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Maintained a clean and organized workspace to ensure compliance with health standards.
- Operated espresso machines and coffee brewing equipment efficiently during peak hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Photographer
TJ Irwin
Toledo, OH
11.2021 - 12.2025
- Captured high-quality images for various events and projects, ensuring client satisfaction.
- Assisted in managing photo shoots by coordinating logistics and equipment setup.
- Edited and retouched photographs using industry-standard software for optimal presentation.
- Collaborated with clients to understand their vision and deliver tailored photography solutions.
- Developed a streamlined workflow for photo editing, enhancing efficiency in project delivery.
Education
High School Diploma -
Sylvania Southview High School
Toledo, OHSkills
Time management
Friendly and outgoing
Attention to detail
Team player
Problem-solving
Active listener
Exceptional customer service
Team leadership
Adaptive and creative
Decision-making
Hospitality service expertise
Professional demeanor
Performance improvement
Up-selling
Conflict mediation
Sales expertise
Soft selling
Basic math
Graphic design
Clear communication
Team collaboration
Verbal and written communication
Workflow management
Calm demeanor
Positive and professional
Hospitality and accommodation
Speedy and efficient
Certification
ServSafe certified
Timeline
Barista
Starbucks
01.2026 - Current
Photographer
TJ Irwin
11.2021 - 12.2025
High School Diploma -
Sylvania Southview High School