Bella Janson
Roswell,GA
Summary
Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist Manager with table bussing during busy times. Proven multitasker with solid background in hospitality, adept at delivering exceptional guest experiences. Successfully managed high-volume guest interactions, ensuring smooth operations and guest satisfaction. Demonstrated strong interpersonal skills and effective problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Host
Bask Steakhouse
06.2024 - 09.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained a clean and welcoming atmosphere by monitoring seating area and quickly addressing spills and resetting tables after guest departure.
- Enhanced customer satisfactions by facilitating positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Receptionist
F45 Training
08.2023 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Receptionist
Castle Nail Bar
05.2022 - 03.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Education
No Degree -
Georgia State University
Atlanta, GA05.2028
High School Diploma -
Centennial High School
Roswell, GA05.2024
Skills
- Team Collaboration
- Customer service expertise
- Multitasking proficiency
- Effective Time Management
- Professional Appearance
- Reservation Management
- High-volume dining
- Interactive communication skills
- Patience under pressure
Timeline
Host
Bask Steakhouse
06.2024 - 09.2024
Receptionist
F45 Training
08.2023 - 05.2024
Receptionist
Castle Nail Bar
05.2022 - 03.2023
No Degree -
Georgia State University
High School Diploma -
Centennial High School
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