Isabella Jao

Accomplished Staff Operations Training Specialist with a proven track record at U.S. Army Active Duty, enhancing staff performance through innovative training programs and e-learning development. Expert in fostering teamwork and collaboration, demonstrated by successful cross-functional communication improvements. Skilled in curriculum planning and coaching, with a keen focus on professional development and efficiency enhancement.

Supportive Training Specialist, Armor Crew Member, and Administrative Support Specialist with detailed knowledge of industry practices and skill to provide long-term success for companies. Trained in software use and negotiation. Known for goal-oriented mindset and skills.

Army Achievement Medal (AAM)

Honored for outstanding performance during a 9 month rotational training exercise, where I demonstrated advanced tank operations skills and contributed to the success of field operations. Recognized for consistently executing complex maneuvers, maintaining operational readiness, and ensuring mission success under challenging conditions.

Army Achievement Medal (AAM)

Recognized for exceptional performance as Rear Detachment NCO, where I successfully integrated and mentored multiple new soldiers in the Ready Reserve. Demonstrated strong leadership by ensuring smooth transitions, providing guidance, and fostering a cohesive, mission-ready team.

• Supervised a team of 8-10 staff members while in a Staff Sergeant position and was awarded by my Brigade Command Sergeant Major.
• Used Microsoft Excel to develop inventory tracking spreadsheets for a company of 80+ personnel.

Army Combat Lifesaver (CLS) Certification
Trained in emergency medical procedures, including trauma care, hemorrhage control, casualty evacuation, and basic life-saving techniques in combat and field environments.

Cybersecurity & Awareness Training

Trained in identifying cyber threats, maintaining secure networks, and applying protective measures to ensure compliance with military cybersecurity standards.

Equal Opportunity (EO) Training

Completed training on military Equal Opportunity policies, promoting diversity, inclusion, and resolving discrimination complaints within the unit to maintain a fair and respectful environment.

Sexual Harassment/Assault Response and Prevention (SHARP) Training

Completed SHARP training, focusing on identifying, preventing, and responding to incidents of sexual harassment and assault, while fostering a safe and supportive environment for all personnel.

SERE (Survival, Evasion, Resistance, and Escape) Level 1

Trained in survival, evasion, and crisis management techniques, with expertise in decision-making under pressure. Proven ability to lead teams, adapt to dynamic situations, and maintain composure in high-stress environments. Skills developed through SERE Level 1 training provide a strong resilience and operational readiness foundation.