Isabella Keegan
Lompoc,CA
Summary
Motivated and customer-focused professional with a genuine passion for delivering exceptional customer service. Skilled in building strong relationships with clients, ensuring their needs are exceeded. Demonstrated ability to promptly and effectively resolve customer inquiries and concerns. Committed to maintaining a positive and friendly demeanor while consistently achieving targets and contributing to team success. Experienced in leading teams towards goals and successes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Breakfast and Housekeeping Attendant
Hampton by Hilton
Buellton, CA
07.2023 - Current
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Cleaning environments in guest areas by vacuuming, cleaning windows, sanitizing, and dusting.
- Enhanced customer satisfaction by promptly and efficiently preparing breakfast
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
Deli Associate
MDBS
02.2023 - 05.2023
- Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
- Increased deli sales through the effective promotion of featured items and specials.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Assisted in inventory management, reducing waste by rotating stock appropriately and monitoring expiration dates.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
Assistant Manager
JCPenney Portraits
04.2022 - 05.2023
- I made appointments, answered calls, took professional photos, sold packages
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project’s task .
Education
Associate's Degree - Science
Mississippi Gulf Coast Community College
Ocean Springs, MS12.2022
Skills
- Cashiering
- Warehouse Experience
- Kitchen Experience
- Food Service
- Cleaning Experience
- Cooking
- Food Safety
- Assistant Manager Experience
- Food Preparation
- Store Management Experience
- Classroom management (1 year)
- Customer and guest services
- Guest Relations
- Cleaning Techniques
- Cleaning and Organizing Abilities
- Sorting and Washing Laundry
- Housekeeping
- Hospitality Background
- Cleaning Bathrooms
- Teamwork
- Health and Safety Compliance
- Chemical Handling
- Time management
- Carpet cleaning
- Adaptability and flexibility
- Multitasking and Prioritizing
Certification
Driver's License
Food handlers certification
Timeline
Breakfast and Housekeeping Attendant
Hampton by Hilton
07.2023 - Current
Deli Associate
MDBS
02.2023 - 05.2023
Assistant Manager
JCPenney Portraits
04.2022 - 05.2023
Associate's Degree - Science
Mississippi Gulf Coast Community College