Emily Lopez Bailon
Las Vegas,Nv
Summary
As hospitality professional, skilled in maintaining cleanliness and order in guest rooms. Known for delivering quality service and ensuring customer satisfaction through meticulous attention to detail. Reliable team collaborator with focus on achieving results and adapting to changing needs. Possesses strong organizational and time management skills valued by employers.
Overview
7
7
years of professional experience
Work History
Housekeeping Room Attendant
Horseshoe Casino & Hotel
Las Vegas, NV
11.2024 - 05.2025
- Maintained cleanliness and organization of assigned guest rooms and public areas.
- Conducted thorough inspections to ensure compliance with quality standards.
- Collaborated with team members to efficiently manage housekeeping schedules.
- Reported maintenance issues promptly to ensure timely resolution for guest satisfaction.
- Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and presentation.
Retail Sales Associate
Tommy Hilfiger
Las Vegas, NV
12.2022 - 05.2023
- I started this job in December. I started off cashiering. I then got into the sales floor and was put in the women’s area and accessories area as well. I have Worked overnights to count inventory and stock. I have Provided outstanding customer service and ensured guest satisfaction. I loved this job because I love talking to people. I had to quit last minute because my husband had an emergency surgery and I had to take care of him at home.
Phone Operator/Customer Service/ Front Desk
Nevada Comprehensive Pain Center
Las Vegas, NV
03.2022 - 12.2022
- Operated phone systems to facilitate communication with clients. Transitioned to front desk role, providing assistance to visitors and managing inquiries. Engaged with diverse individuals, enhancing customer service experience.
- Managed high-volume incoming calls, ensuring timely responses to patient inquiries.
- Scheduled appointments efficiently, optimizing clinic workflow and patient access.
- Assisted over 50 customers daily by answering questions and transferring to appropriate departments.
Cashier/Server/Food Prep
Sonia’s Mexican & Japanese Cuisine
Las Vegas, NV
08.2021 - 03.2022
- Maintained accurate cash drawer and balanced daily receipts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed inventory levels by restocking shelves and organizing products effectively.
- Collaborated with team members to ensure smooth operation during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
General Warehouse Associate
The TJX Companies, Inc.
Las Vegas, NV
08.2021 - 10.2021
- Sorted and organized merchandise for optimal storage and retrieval efficiency.
- Collaborated with team members to streamline shipping processes, reducing delays in order fulfillment.
- Conducted regular inventory audits to ensure accuracy and minimize stock discrepancies.
- Unfortunately didn’t last at this job because transportation got a little complicated.
Cashier/Food Prep
Tacos Tijuana
Las Vegas, NV
12.2019 - 07.2021
- Assisted customers with menu selections, enhancing overall dining experience.
- Managed cash register operations, ensuring balanced cash drawers at shift end.
- Trained new staff on operational procedures, promoting a collaborative work environment.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- I had to quit this job because they weren’t being flexible with my schedule and not being fair about the pay.
Cashier/Hostess/Server
The blue skillet
Las Vegas, NV
12.2017 - 12.2018
- Assisted customers as a cashier and hostess. Learned menu items and improved order-taking skills. Managed order processing at the front bar of the restaurant before pausing employment for academic commitments.
Education
High school diploma -
Rancho High School
Las Vegas, NV05.2019
Skills
- Host/Hostess
- Serving Experience
- Cashiering
- Restaurant Experience
- Food Service
- Front Desk
- Phone operator
- Customer service
Accomplishments
- Trained 7 new hires on sales and service techniques.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish - Expert
English - Expert
Timeline
Housekeeping Room Attendant
Horseshoe Casino & Hotel
11.2024 - 05.2025
Retail Sales Associate
Tommy Hilfiger
12.2022 - 05.2023
Phone Operator/Customer Service/ Front Desk
Nevada Comprehensive Pain Center
03.2022 - 12.2022
Cashier/Server/Food Prep
Sonia’s Mexican & Japanese Cuisine
08.2021 - 03.2022
General Warehouse Associate
The TJX Companies, Inc.
08.2021 - 10.2021
Cashier/Food Prep
Tacos Tijuana
12.2019 - 07.2021
Cashier/Hostess/Server
The blue skillet
12.2017 - 12.2018
High school diploma -
Rancho High School