ISABELLA KLEMM
Halethorpe,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals for a future in the Healthcare industry.
Overview
6
6
years of professional experience
Work History
Volunteer
UPMC Memorial
01.2026 - Current
- Supported healthcare staff by organizing supplies and materials efficiently.
- Facilitated communication between patients and medical staff to improve service delivery.
- Implemented process improvements to streamline volunteer operations and enhance efficiency.
- Developed training materials to ensure consistent onboarding of new volunteers.
Server
G and M Restaurant
Linthicum, MD, USA
05.2024 - Current
- Trained new volunteers on policies, procedures, and best practices.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
SAAC
York College of PA
08.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Swim Team Member
York College Swimming
08.2022 - Current
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
- 2025/2026 NCAA National qualifier.
Swim Lesson Instructor
York College Swimming
08.2022 - Current
- Developed engaging lesson plans focusing on fundamental swimming techniques, water safety, and stroke improvement.
- Enhanced swim lesson effectiveness by incorporating various teaching methods and styles tailored to individual student needs.
- Mentored and trained new swim instructors on best practices.
- Assisted with coordinating and running special events and competitions.
- Nurtured a passion for swimming among students, inspiring many to pursue competitive swim team opportunities or aquatic recreational activities.
Coach
Andover Swim Team
05.2025 - 07.2025
- Mentored junior coaches, fostering professional development and knowledge sharing within the team.
- Implemented innovative training drills that improved team cohesion and competitive readiness.
- Analyzed swimmers' progress through regular assessments, adjusting strategies for optimal results.
- Collaborated with parents to communicate athlete needs and progress, building strong community relationships.
Intern
Country Meadows Retirement Communities
01.2025 - 05.2025
- Supported recreational activities by coordinating events and engaging residents in social interaction.
- Documented resident care plans, contributing to accurate records and communication among staff.
- Collaborated with nursing staff to address resident needs, enhancing overall care quality.
Server
P.F. Changs Restaurant
Columbia, MD, USA
04.2022 - 05.2024
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Developed strong communication and organizational skills through working on group projects.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
One Love Club
09.2019 - 05.2022
- Partnered with sponsorships to raise funds for events.
- Streamlined workflow processes by implementing efficient strategies for material handling and tool organization.
- Performed routine maintenance on hone machines to prolong their lifespan and maintain optimal performance levels.
- Charity Organization
Brightview Senior Living
04.2020 - 04.2022
- Adapted to new ideas and techniques of caregiving.
- Evaluated staffing levels regularly to maintain optimal efficiency without compromising resident satisfaction or service quality.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Served as a liaison between residents, families, and healthcare providers to address concerns or issues promptly.
- Connected customers with services based on individual needs and vendor capabilities.
Education
York College of Pennsylvania - Healthcare Administration, Business
York College of Pennsylvania
York, PASkills
- Verbal Communication
- Self-Directed
- Remote Office Availability
- Relationship Building
Timeline
Volunteer
UPMC Memorial
01.2026 - Current
Coach
Andover Swim Team
05.2025 - 07.2025
Intern
Country Meadows Retirement Communities
01.2025 - 05.2025
Server
G and M Restaurant
05.2024 - Current
SAAC
York College of PA
08.2023 - Current
Swim Team Member
York College Swimming
08.2022 - Current
Swim Lesson Instructor
York College Swimming
08.2022 - Current
Server
P.F. Changs Restaurant
04.2022 - 05.2024
Brightview Senior Living
04.2020 - 04.2022
One Love Club
09.2019 - 05.2022
York College of Pennsylvania - Healthcare Administration, Business
York College of Pennsylvania