Isabella Koenings
Tampa,Florida
Summary
Motivated professional with a background in hospitality, skilled in effective time management and team collaboration. Proven ability to deliver high-quality service while maintaining cleanliness and order, contributing to seamless operations during peak hours.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Beach Pizza Plus
Largo, FL
01.2021 - 07.2024
- Delivered exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Managed multiple tables efficiently, prioritizing tasks to maintain smooth operations during peak hours.
- Collaborated with kitchen staff to ensure timely delivery of orders and special requests.
- Trained new waitstaff on restaurant protocols and service standards, fostering team cohesion.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Utilized POS system for order processing and payment transactions, ensuring accuracy in billing.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash register operations, ensuring balanced drawers at shift end.
- Trained new staff on checkout procedures and customer service best practices.
Barista
Indian Rocks Beach Cafe
Indian Rocks Beach, FL
11.2024 - 01.2025
- Prepared high-quality espresso beverages following established recipes and standards.
- Maintained cleanliness and organization of work areas, ensuring compliance with health regulations.
- Assisted in training new baristas on beverage preparation and customer service best practices.
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Managed inventory levels, restocking supplies to minimize downtime during peak hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Prepared ingredients for daily meal production, ensuring adherence to safety and health standards.
- Operated kitchen equipment efficiently, maintaining cleanliness and functionality throughout food preparation tasks.
Volunteer
Seminole Elementary
Seminole, FL
08.2023 - 05.2024
- Assisted in organizing school events, enhancing community engagement and participation.
- Developed and implemented educational activities, fostering student learning and creativity.
- Collaborated with teachers to support classroom management and student behavior initiatives.
- Coordinated volunteer schedules, ensuring adequate support for various school functions.
- Developed resource materials that enhanced learning experiences for peers.
- Administered first aid and medication to students, ensuring compliance with health regulations.
Education
Bachelor of Science - Health Sciences
University of South Florida
Tampa, FL05-2027
Skills
- Experienced in Word, PowerPoint, Excel, and Outlook
- Effective time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Analytical problem-solving
- Empathy and patience
- Record keeping
- Customer service
- Team collaboration
- Task prioritization
Timeline
Barista
Indian Rocks Beach Cafe
11.2024 - 01.2025
Volunteer
Seminole Elementary
08.2023 - 05.2024
Restaurant Waiter
Beach Pizza Plus
01.2021 - 07.2024
Bachelor of Science - Health Sciences
University of South Florida