- Completed a cybersecurity course and interested in cybersecurity fundamentals
- Passion for learning about emerging technologies and data protection
- Strong interest in problem-solving and critical thinking in security practices
Sarit Palacios Charris
Newark
Summary
Detail-oriented and highly organized Criminal Justice major with strong administrative and communication skills. Experienced in handling data entry, document preparation, scheduling, and customer service. Adept at working in fast-paced environments, managing multiple tasks, and collaborating with diverse teams. Enthusiastic and eager to apply my skills in a professional administrative setting while gaining hands-on experience.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Tops Diner
East Newark, NJ
10.2022 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables simultaneously, prioritizing tasks to meet customer needs promptly.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Increased sales by 10%
Administrative Assistant
Tax File Accounting Services
Newark, NJ
04.2022 - 10.2022
- Managed administrative tasks including filing, data entry, and document formatting
- Assisted in calendar management and meeting preparation for managers
- Provided customer service by handling phone calls and responding to inquiries
- Organized and maintained office supply inventory
- Assisted with board meeting setup and coordination
- Managed over 50 customer calls per day
Restaurant Waiter
Vivo Tapas Bar & Grill
Newark, NJ
04.2021 - 04.2022
- Implemented feedback systems to gather guest insights and improve overall satisfaction levels.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints effectively, enhancing loyalty through attentive service recovery strategies.
- Answered customers' questions, recommended items, and recorded order information.
- Served 50–80 customers per shift in a fast-paced restaurant environment.
Education
Bachelor of Arts - Criminal Justice
KEAN UNIVERSITY
Union, NJ05.2027
High School Diploma -
Barringer High School
Newark, NJ07.2023
Skills
- Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
- Excellent verbal and written communication skills
- Strong organizational and time management abilities
- Adaptable and able to work in fast-paced environments
- Capable of working independently and collaboratively in a team setting
- Skilled in calendar management and event coordination
- Quick learner with a willingness to take on new challenges
- Basic knowledge of cybersecurity principles and practices
- Customer service
- Data entry
- Computer skills
Interests
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Waiter
Tops Diner
10.2022 - Current
Administrative Assistant
Tax File Accounting Services
04.2022 - 10.2022
Restaurant Waiter
Vivo Tapas Bar & Grill
04.2021 - 04.2022
Bachelor of Arts - Criminal Justice
KEAN UNIVERSITY
High School Diploma -
Barringer High School