Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Isabella Latour

Jefferson,MA

Summary

Dynamic professional with a proven track record at Gentix Optics, excelling in production efficiency and defect reduction. Adept in customer service and sales, I leverage strong communication skills to enhance client satisfaction. Recognized for streamlining processes, I consistently achieve results that drive operational success and improve team collaboration.

Overview

2
2
years of professional experience

Work History

Production

Gentix Optics
Dudley, MA
05.2026 - Current
  • Informed management of concerns with production operations.
  • Operated various machines used in production processes.
  • Collaborated with team members to meet production quotas consistently.
  • Streamlined defect identification processes, significantly reducing production errors.

Hostess

The Wong Dynasty
Holden, MA
01.2025 - 05.2026
  • Greeted guests warmly, ensuring a positive first impression.
  • Managed reservations efficiently, optimizing table turnover and guest flow.
  • Collaborated with waitstaff to communicate guest needs and preferences.
  • Assisted in maintaining cleanliness and organization of dining area.

Customer Service Representative

Priority Funding
Westborough, MA
04.2024 - 09.2024
  • Resolved customer inquiries and issues through effective communication and problem-solving techniques.
  • Maintained accurate records of customer interactions in CRM system for future reference and follow-up.
  • Collaborated with team members to streamline processes, enhancing overall service efficiency.
  • Educated customers on product features and benefits to improve satisfaction and retention rates.

Education

Cosmotology

Cosmix Beauty Academy
Marlboro, MA
09-2026

High School Diploma -

Bay Path Regional Vocational
Charlton, MA
06-2021

Skills

Customer service

Sales

Makeup application

Modeling

Accomplishments

I attended IMTA (International model and Talent Association in NYC the summer of 2025 and was signed with NYC MMG modeling agency.

I was a model at Hairlines color show in Oct 2025.. which made me decide to pursue cosmotology.

Timeline

Production

Gentix Optics
05.2026 - Current

Hostess

The Wong Dynasty
01.2025 - 05.2026

Customer Service Representative

Priority Funding
04.2024 - 09.2024

Cosmotology

Cosmix Beauty Academy

High School Diploma -

Bay Path Regional Vocational
Isabella Latour