Isabella LeGrand
Fayetteville,AR
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Skilled in customer service, time management, and teamwork, ensuring smooth operations during events, as well as skilled in communication, adaptability, and problem-solving, contributing to enhanced guest satisfaction and seamless event execution.
Overview
3
3
years of professional experience
Work History
Banquet Server
Bellerive Country Club
St. Louis, MO
05.2024 - Current
- Answered questions regarding menu items and assisted guests in making selections.
- Provided refills on drinks as requested by customers.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Communicated with chefs regarding any special requests from guests.
Hostess/ Barback/ Busser
Perennial On Lockwood
Webster Groves, MO
05.2022 - Current
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Used cash registers and credit card machines to cash out customers.
Usher
The Muny
St. Louis, MO
07.2021 - 09.2021
- Directed ticket holders to seats and facility locations.
- Assisted patrons with seating by giving directions and lighting paths.
- Sold admission, processed payments, and issued tickets.
- Greeted customers with smile and provided friendly, knowledgeable service.
Education
Bachelor of Science - Pre-med Biology, Minor in Psychology
University of Arkansas, Fayetteville
Fayetteville, AR05.2027
High School Diploma -
Webster Groves High School
Webster Groves, MO05.2023
Skills
- Reservations Management
- Guest Engagement and Relations
- Food Running
- Customer Service
- Facility Cleaning
- Effective Problem Solving
- Time Management
- Cleaning and Sanitizing
- Professional Appearance
- Verbal Communication
- Food Service
- Event Setup and Breakdown
- Banquet Hall Set Up
- Fine Dining Service
Accomplishments
Volunteered for:
- Activities fair(s)
- Selma street dance
- Future Leaders
- Special Olympics
- Freshman Orientation Tour Guide
- Community BBQ
- AFSP (American Foundation for Suicide Prevention) Walk
- Rock Hill Days
- Shepherd's Center Spring Clean Up
- Food Pantry
- Christmas Candy Cane Run
- APA Blanket and animal toy making
Timeline
Banquet Server
Bellerive Country Club
05.2024 - Current
Hostess/ Barback/ Busser
Perennial On Lockwood
05.2022 - Current
Usher
The Muny
07.2021 - 09.2021
Bachelor of Science - Pre-med Biology, Minor in Psychology
University of Arkansas, Fayetteville
High School Diploma -
Webster Groves High School
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