Proven track record in enhancing customer experiences and streamlining operations, demonstrated during tenure at H&M Hennes & Mauritz. Skilled in cash handling accuracy and exhibiting patience and empathy, I significantly contributed to maintaining high standards of store appearance and customer service. Excel in fast-paced environments, consistently meeting and exceeding employer expectations. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Hi, I’m
Isabella Makowski
Summary
Overview
4
years of professional experience
Work History
H&M Hennes & Mauritz
Retail Worker
05.2024 - Current
Job overview
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Albright College
Front Desk Receptionist
08.2023 - 05.2024
Job overview
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Panera Bread
Food Service Worker
07.2020 - 08.2023
Job overview
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Albright CollegeReading, PA
Bachelor of Arts from Fashion Design
05.2026
University Overview
- Volunteered backstage at New York Fashion Week in 2023
Abington Senior High SchoolWillow Grove, PA
High School Diploma
06.2022
University Overview
Skills
Patience and Empathy
Reliability and punctuality
Store Cleaning
Cash Handling Accuracy
Professional Appearance
Customer Assistance
Brand representation
Friendly and Helpful
Customer Service
Reliable and Responsible
Attention to Detail
Honest and Dependable
Timeline
Retail Worker
H&M Hennes & Mauritz
05.2024 - Current
Front Desk Receptionist
Albright College
08.2023 - 05.2024
Food Service Worker
Panera Bread
07.2020 - 08.2023
Albright College
Bachelor of Arts from Fashion Design
Abington Senior High School
High School Diploma
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