Patrick DeCloux
Brighton,Massachusetts
Summary
Maintenance professional with solid background in equipment upkeep and repair. Proven ability to support team efforts and adapt to evolving challenges. Known for reliability and effective communication skills, contributing to seamless operations.
Reliable maintenance professional with strong hands-on experience and commitment to achieving results. Skilled in troubleshooting, repair, and preventive maintenance, ensuring equipment reliability and operational efficiency. Known for effective team collaboration, adaptability to changing needs, and proactive approach to problem-solving. Dependable, resourceful, and focused on delivering high-quality outcomes.
Qualified with robust background in hospitality and mixology. Successfully crafted diverse cocktails and ensured customer satisfaction, contributing to high repeat business. Demonstrated skills in customer service and inventory management.
Overview
10
10
years of professional experience
Work History
Bartender
Joes American Bar and Grill
09.2016 - Current
- Learned beverage preparation techniques and cocktail recipes under supervision.
- Assisted in maintaining cleanliness and organization of bar area.
- Supported inventory management by tracking supplies and reordering as needed.
- Provided excellent customer service to enhance guest experience.
- Familiarized with POS system for processing orders and payments efficiently.
- Served high customer volumes during special events, nights, and weekends.
- Engaged with customers to promote daily specials and recommendations.
- Collaborated with team members to ensure efficient service delivery.
- Adapted quickly to fast-paced environments during peak hours.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
Athletic Facilities and Maintenance Intern
Harvard College
01.2020 - 03.2020
- Conducted routine inspections of facilities to identify maintenance needs and ensure safety compliance.
- Assisted in the repair and upkeep of equipment, contributing to efficient operations and reduced downtime.
- Supported senior technicians in troubleshooting issues, enhancing problem-solving skills and technical knowledge.
- Maintained accurate records of maintenance activities, ensuring transparency and accountability in workflows.
- Collaborated with team members to streamline maintenance processes, improving overall service delivery efficiency.
- Participated in training sessions on safety protocols and equipment usage, fostering a culture of safety awareness.
- Executed minor repairs independently, demonstrating initiative and reliability in handling essential tasks.
- Provided feedback on maintenance procedures, contributing to continuous improvement efforts within the department.
- Boosted productivity levels through consistent upkeep of production equipment and systems.
- Improved facility safety by addressing potential hazards and conducting regular walkthroughs.
- Assisted in reducing downtime with prompt troubleshooting and repair of malfunctioning equipment.
- Gained hands-on experience with various types of machinery, enhancing overall technical knowledge base.
Insurance Team Intern
Eaton and Berube Insurance Agency
07.2015 - 09.2015
- Assisted in processing insurance applications, ensuring accuracy and compliance with regulations.
- Supported client inquiries by providing timely information and resolving issues effectively.
- Maintained organized files and records for policy documentation, enhancing retrieval efficiency.
- Collaborated with team members to streamline workflow processes and improve service delivery.
- Conducted research on insurance products to assist agents in recommending suitable options to clients.
- Developed training materials for new interns, fostering knowledge sharing within the team.
- Participated in client meetings, documenting requirements and contributing to solution development.
- Implemented filing system improvements, reducing retrieval time for client documents significantly.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
MBA - Business Administration And Management
Fisher College
Boston06-2022
MBA - Sports And Fitness Administration Management
Fisher College
Boston09-2016
Skills
- Beverage preparation
- Customer service
- Inventory management
- Point of sale systems
- Team collaboration
- Cash handling
- Cocktail recipes
- Cleanliness standards
- Order processing
- Client relations
- Problem resolution
- Training and development
- Communication skills
- Time management
- Strong multitasking
- Patience and tolerance
- Customer service expertise
Timeline
Athletic Facilities and Maintenance Intern
Harvard College
01.2020 - 03.2020
Bartender
Joes American Bar and Grill
09.2016 - Current
Insurance Team Intern
Eaton and Berube Insurance Agency
07.2015 - 09.2015
MBA - Business Administration And Management
Fisher College
MBA - Sports And Fitness Administration Management
Fisher College