Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Isabella Martinez

Albuquerque,NM

Summary

Experience in optimizing daily operations and enhancing team performance. Demonstrated leadership and problem-solving skills by implementing efficient scheduling systems and resolving customer complaints swiftly. Adaptable and skilled at mentoring team members, ensuring a positive and productive work environment. Offers a professional attitude paired with stellar mathematical skills.

Overview

4
4
years of professional experience

Work History

Teller

Nusenda Credit Union
09.2024 - Current
    • Performed financial transactions such as deposits, transfers, and payments.
    • Referred customers to other banking departments for specialized services.
    • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
    • Maintained friendly and professional customer interactions- member service survey average 99%

Personal Nanny

Ariel Mosimann
03.2024 - 07.2024
    • Supervised daily activities for 1 child, ensuring safety and a nurturing environment.
    • Organized educational activities, boosting cognitive and social skills.
    • Prepared nutritious meals, accommodating dietary needs and promoting healthy eating habits.

Shift Manager

Whataburger
06.2023 - 03.2024
    • Supervised daily operations, ensuring smooth workflow and high customer satisfaction.
    • Promoted a positive work environment through open communication and constructive feedback.
    • Resolved customer complaints promptly, maintaining a positive dining experience.
    • Monitored inventory levels, preventing shortages and minimizing waste.
    • Implemented new scheduling system, reducing labor costs and optimizing shift coverage.

Floater

Albertsons
11.2022 - 05.2023
  • Assisted various departments, ensuring smooth operations and timely task completion.
  • Supported team members, contributing to an efficient work environment.

Trainer

Chick Fil-A
04.2021 - 10.2022
    • Trained new employees, boosting team efficiency and customer satisfaction through hands-on guidance.
    • Mentored staff to improve service quality , resulting in measurable customer satisfaction improvements.
    • Guided new hires, leading to a noticeable increase in team productivity and service standards.

Education

ECademy High School
Albuquerque
05.2024

Skills

  • Cash counting
  • Transaction processing accuracy
  • Relationship building and management
  • Patience and empathy
  • Stress tolerance

Interests

I love photography, exploring nature- going on hikes and embroidery!

Timeline

Teller

Nusenda Credit Union
09.2024 - Current

Personal Nanny

Ariel Mosimann
03.2024 - 07.2024

Shift Manager

Whataburger
06.2023 - 03.2024

Floater

Albertsons
11.2022 - 05.2023

Trainer

Chick Fil-A
04.2021 - 10.2022

ECademy High School

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Isabella Martinez