ISABELLA MATA
San Antonio,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals
Overview
6
6
years of professional experience
Work History
Advanced Plasma Center Technician
Biolife Plasma Services
08.2023 - 12.2024
- Performed donor vitals in order to maintain patient safety
- Trained in Venipuncture and troubleshooting
- Prepared plasma samples for shipment
- Answered phone calls and managed front desk helping donors with any issues with payments or scheduling
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier
Sea Island Shrimp House
08.2018 - 08.2023
- Multitask and help other coworkers when busy or when needed
- Address concerns customers have and find helpful solutions
- Maintain a clean and efficient work environment
Cashier
CVS Pharmacy
03.2019 - 07.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Biology
Texas A&M University
San Antonio, TX12.2022
Skills
- Works well under pressure
- Good judgment and decision making
- Communicate effectively
- Active listening
- Team collaboration
- Texas claims adjuster license
- Advanced computer skills
- Excellent customer service
licenses
Texas Insurance Adjuster- All Lines
Timeline
Advanced Plasma Center Technician
Biolife Plasma Services
08.2023 - 12.2024
Cashier
CVS Pharmacy
03.2019 - 07.2019
Cashier
Sea Island Shrimp House
08.2018 - 08.2023
Bachelor of Science - Biology
Texas A&M University
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