Matthew Knutson
Bismarck,ND
Summary
Entry-level Network Administrator / IT Support professional with hands-on experience configuring networks, firewalls, routing, and endpoint systems through academic labs and practical coursework. Seeking an opportunity to support and maintain network infrastructure while continuing to grow in cybersecurity and systems administration.
Overview
5
5
years of professional experience
Work History
Advanced Plasma Center Technician
Bio-Life Plasma Services
09.2024 - Current
- Maintained a clean and organized work environment, ensuring efficient plasma processing operations.
- Improved team efficiency through clear communication and collaboration with colleagues, resulting in streamlined workflow.
- Increased donor satisfaction by providing exceptional customer service during plasma collection procedures.
- Conducted inventory assessments regularly to guarantee adequate supplies for daily operations, minimizing potential delays or disruptions.
- Streamlined data entry processes by accurately documenting essential information in both digital databases and written records.
Online Grocery Team Member
Walmart Supercenter
12.2022 - 09.2024
- Retrieved items for customers and verified prices.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted in inventory management for optimal product availability and reduced waste.
- Processed transactions quickly and accurately, maintaining a high level of professionalism at all times.
Residential Treatment Specialist & Shift Leader
Dakota Boys and Girls Ranch
05.2021 - 12.2022
- Coordinated discharge planning with case managers, ensuring smooth transitions back into the community for successful reintegration.
- Encouraged resident autonomy by teaching effective problem-solving techniques and goal-setting strategies.
- Maintained a safe living environment for residents, conducting thorough room checks and enforcing house rules consistently.
- Evaluated residents'' progress regularly, adjusting treatment plans as needed to address changing needs or challenges.
Education
Associate of Applied Science - Cyber Security
Bismarck State College
Bismarck, ND05-2028
Associate of Arts - Liberal Arts
Bismarck State College
Bismarck, ND05-2018
High School Diploma -
Century High School
Bismarck, ND05-2016
Skills
- Networking & Infrastructure
- Cisco Packet Tracer network design and configuration
- VLANs, trunking, inter-VLAN routing
- NAT (static & dynamic), ACLs, OSPF routing
- Network troubleshooting and topology redesign
- Firewall rule configuration and traffic filtering
- Network segmentation and access control
- IDS/IPS alert analysis (Security Onion)
- Malware and data exfiltration investigation labs
- Windows installation, configuration, and troubleshooting
- Linux command-line administration (Ubuntu)
- File permissions, users/groups, mounting storage
- Basic system hardening concepts
- Tools & Technologies
- Cisco IOS
- Linux CLI
Timeline
Advanced Plasma Center Technician
Bio-Life Plasma Services
09.2024 - Current
Online Grocery Team Member
Walmart Supercenter
12.2022 - 09.2024
Residential Treatment Specialist & Shift Leader
Dakota Boys and Girls Ranch
05.2021 - 12.2022
Associate of Applied Science - Cyber Security
Bismarck State College
Associate of Arts - Liberal Arts
Bismarck State College
High School Diploma -
Century High School