Isabella Matte
Lake Charles
Summary
Dynamic and results-oriented professional with a proven track record at Chick-fil-A, excelling in customer service and complaint resolution. Recognized for fostering teamwork and delivering exceptional support, I leverage strong communication and problem-solving skills to enhance team performance and drive customer satisfaction. Adaptable and innovative, I thrive in fast-paced environments.
Experienced with teamwork, contributing to seamless daily operations and collective success. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Chick-fil-A Team Member
Chick-fil-A
07.2023 - Current
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Managed catering order preparation, organization, and fulfillment.
- Developed marketing materials to promote in-store events and special promotions.
Education
High School Diploma -
Grand Lake High School
Lake Charles, United States05-2024
Skills
- Customer service
- Complaint resolution
- Problem-solving
- Clear communication
- Computer skills
- Flexible schedule
- Marketing strategies
- Event coordination
Certification
Microsoft Word
Personal Information
Certifications
05-2023
Timeline
Chick-fil-A Team Member
Chick-fil-A
07.2023 - Current
High School Diploma -
Grand Lake High School