Isabella McElrath
Baltimore,MD
Summary
Passionate and dependable candidate successful at managing multiple priorities while leading with empathy. Willingness to take on added responsibilities to meet team goals and prioritize client needs. Expertise in mentorship, resource linkage, and promoting career and social development programs to vulnerable community members. Possesses excellent communication, problem-solving and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Bartender/Server
Abbey Burger Bistro
04.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Strengthened skills such as multitasking and time management in order to promote an effective and healthy work environment.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Provided prompt, accurate and exceptional service to maintain a pleasurable dining experience for customers.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Americorps Community Service Learning Fellow
The Choice Program
06.2020 - 05.2021
- Collaborated with intensive advocacy team members to curate and manage a personalized goal-based program for youth clients on probation.
- Advocated for youth clients in areas of self-identified need such as school, employment, and mental health.
- Implemented a community-based, family-centered approach to connect up to 30 youth clients and their families to community resources.
- Networked and built strong presence with peers to facilitate professional relationships and improve aspects of the program for clients and employees.
Education
Bachelor of Arts - Sociology
Davidson College
Davidson, NC05.2020
Skills
- Service Plan Design
- Case Management
- Emotional Support
- Mentorship
- Effective Leadership
- Complex Problem-Solving
- Life Skills Development
- Crisis Intervention
- Progress Monitoring
Timeline
Bartender/Server
Abbey Burger Bistro
04.2021 - Current
Americorps Community Service Learning Fellow
The Choice Program
06.2020 - 05.2021
Bachelor of Arts - Sociology
Davidson College
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