Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isabella Menchen

Pittsburgh,PA

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Eager to bring knowledge to support business and customer needs. I work well in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

3
3
years of professional experience

Work History

Team Member

Starbucks
05.2024 - 07.2024
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and even developed friendships with regulars to create more of a community.
  • Assisted with inventory counts and stocking of merchandise.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to team success by completing jobs quickly and accurately.

Manager (Pointe shoe fitter)

Grand Jete
02.2022 - 07.2024
  • Assessed individual dancer needs to expertly fit pointe shoes, ensuring optimal comfort and performance tailored to each dancer's unique requirements
  • Proactively communicated with customers regarding product availability and special orders, enhancing customer engagement.
  • Managed inventory by accurately tracking stock levels, placing orders, and conducting regular audits to ensure optimal product availability.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Team Member

Dunkin'
11.2023 - 04.2024
  • Prepare and serve coffee, donuts, and other menu items
  • Collaborate with coworkers to ensure smooth operations and exceptional service
  • Build strong connections with customers
  • Proficient in baking, including making croissants and decorating donuts with precision and care.

Crew Member

Culver's
03.2021 - 08.2021
  • Provided exceptional customer service by efficiently taking orders, processing payments, and addressing customer inquiries.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Education

Bachelor of Arts - Dance

Point Park University
Pittsburgh, PA
04.2027

Skills

  • Customer service
  • Inventories
  • Leadership skills
  • Experience in cashier
  • Fast learner
  • Conflict resolution skills

Languages

English
Native or Bilingual
Spanish
Full Professional
Georgian

Timeline

Team Member

Starbucks
05.2024 - 07.2024

Team Member

Dunkin'
11.2023 - 04.2024

Manager (Pointe shoe fitter)

Grand Jete
02.2022 - 07.2024

Crew Member

Culver's
03.2021 - 08.2021

Bachelor of Arts - Dance

Point Park University

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Isabella Menchen